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Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S7 Cell Phones - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4075 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 2, showing21-40 of 68 Reviews mentioning:
dirty
  • Rating: 4 out of 5 stars

    Attracts lint, crumbs and dust.

    Posted
    Ashes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you keep your phone in your pocket, purse or bag it seems to get every piece of lint, crumbs basically anything and everything under the screen protector and around the edges. If you don't mind that stuff it does do it's intended purpose.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it

    Posted
    Mimi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have kids and they are constantly messing with my phone (dropping it, getting the screen dirty, etc.) I love this case because my kids are able to be hands on with my phone without damaging the actual phone. Every time I take the case off to wash it, my phone still looks brand new.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Gets the job done

    Posted
    IanD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A bit bulky and heavy, but gets the job done to keep my S7 safe as I am on the rental agreement with Sprint. Only con preventing it from receiving 5 stars if the front plastic covering the screen. I have to constantly clean this daily as it gets lint and dirt causing air pockets inside.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best case for all around protection

    Posted
    Anthony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Everytime I get a new phone, I buy an otterbox. This defender case does just that, defends my phone against everything. I work landscaping and my phone has fallen ,got wet, and faced tons pf dust. . My actual phone looks brand new when I take it out of otterbox, everytime.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    good protection but too bulky

    Posted
    sjam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    offers better protection than the commuter series case, but it is too bulky and won't fit in pockets easily. The attached screen also seems cheap and does not sit flush to the phone which would probably lead to dirt under the screen. I ended up returning this case.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Durable, but dusty.

    Posted
    jannyj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchase this otterbox cover for my new samsung galaxy s7. At first is seemed great like the cover that I had for my s4, but this cover does not offer the same protection. I have to frequently remove the cover and clean my screen from the dust that is on the screen!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Rock Solid

    Posted
    mattbar45
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great case from Otterbox as is to be expected. Forms a very tight seal around the phone. The only problem might be the inside of the screen gets a little dirty every now and then, but its tight enough that you don't lose any function of the touchscreen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Phone Protection

    Posted
    Bibbster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall it offers great protection, which is why I purchased it ! Negatives: Big and bulky, dust seeps in around button hole on screen. PRO's: I don't see how I could ever damage this phone by dropping it, the case offers superb protection all around.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection

    Posted
    Tossin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased this for my wife's phone.....has proven to offer great protection. Only complaints are the screen gets very dirty from her makeup and the case tends to cause her to not hear as well when she's on the Bluetooth in her car.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection

    Posted
    mousecolo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great protection for my Samsung Galaxy S7. Would've given it a 5 star rating, but over time, dirt and dust get in between face of phone and screen cover. I work in an automotive shop and have to disassemble to clean case and phone weekly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Protects great, but looks dirty over time

    Posted
    STM07
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone case works great, it withstood many drops and protected the phone well. Only negative is that over time, it looks really dirty and is difficult to clean. If I had bought a black one I probably would not have noticed it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but not perfect

    Posted
    Erick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I give this case 5 stars for it's rugged durability, but only 4 stars on it allowing dust and dirt and sand to penetrate which eventually degrades the screen cover to where you can't make out whats on the screen.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey there Erick,

      We apologize that this Defender series is having trouble with some dirt and dust bullies lately! It is odd that debris have been able to push their way through the tough protective barriers, since normally the case is able to keep them out. Please feel welcome to call our handy Otters at 1-855-688-7269, and they'll fix things right up with a warranty claim. You'll have a resistant new case on your Galaxy S7 in no time!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Great case

    Posted
    Jlaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great case. Can handle drops well. Only issue is, dirt and debris can get between the screen protector and screen and you have to remove the entire case to clean it

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Seal not as tight as I want it to be

    Posted
    Okayed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Cushion was good but seal not tight, charger port opening gets dirty quickly so. It much protection there, screen is not as close or flat to original screen makes it hard for touch screen functions

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Okayed,

      We're bummed to see that this Defender series is struggling to find the perfect fit with your Galaxy S7! It sounds like that case might be suffering from a misalignment issue, and our Otter medics are ready to step in and save the day. Please feel free to call them at 1-855-688-7269, and with some quick troubleshooting, they'll get you back on track to healthy device protection in no time at all!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rating: 5 out of 5 stars

    Nice case keeps your phone seure.

    Posted
    Buddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Looking for a good case to put your phone in this is it. I like the cover over the screen that keeps dirt and finger prints off of it and the phone is totally covered . I highly recommend this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best case I've had.

    Posted
    Baca
    • Verified PurchaserVerified Purchase

    Really like it. Best case I've ever had. Wish it didn't allow dirt, etc. in at home key, but I don't know how this could be fixed. Also, edge of outer case is weaker @ base of charging port cover and earphones port cover.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great case for Samsung s7 with few negatives

    Posted
    deltomelto
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The case make my phone fill more solid and I never drop it on my face anymore the belt clip turns into a stand and the only thing I don't like about it is that sometimes dust gets between the screen and the screen protector.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Its alright

    Posted
    Hkitty07
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really enjoyed this otter box. It kept my phone from any damage. The only problem is the pink otter box get's dirty really quick and hard to keep clean. So I recommend the black one instead.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    DaddyJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought a defender originally and hated it. Built in screen protector let in all kinds of dirt and did not sit flat on the phone. Also, much bulkier than the commuter. I love the slim profile of this case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone protector

    Posted
    Laura
    • My Best Buy® Elite Member

    Has worked well to provide protection for phone however, it tends to get dust and particles between the screen and the clear screen cover. I find myself periodically taking the cover off to wipe everything down.

    I would recommend this to a friend