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Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S7 Cell Phones - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4070 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 3, showing41-60 of 68 Reviews mentioning:
dirty
  • Rating: 5 out of 5 stars

    Only Cases We Use

    Posted
    KateBug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We only use these cases for our phones in our company that go out in the field. Our field workers are dirty, wet, dusty locations and these are the only cases we trust.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The otterbox does a good job protecting my phone from bumps and drops, but touchscreen sensitivity is sacrificed. Also, dirt can get inside the case and is difficult to remove.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Greate Product for the Price

    Posted
    kam73
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Only issue I have is the dust on top. Of course you can clean that part. Other than that it is excellent. I use the clip and reverse the case so that I can track my workout routines.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection.

    Posted
    Muzzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good overall protection. Charging is a pain as the cover makes connecting charger cord difficult. Dirt gets under cover and needs to be taken apart to clean on a monthly basis.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for drops

    Posted
    Michelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    While this is a very sturdy case, I have to remove it often because dirt gets between the clear cover and the phone screen. I will probably get a different case soon.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case

    Posted
    Mahogany
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Durable, sturdy case. Dust and dirt gets under the screen but I would prefer dirt over cracks and a broken phone. This is used by a teenager, it has been dropped many times.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does it's Job!

    Posted
    LVSC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This case is perfect for my husband's new phone! It protects it from the cement dust and dirt he is around all day!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    2nd otterbox

    Posted
    Livi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The only problem I have with the case is it still gets water and dust under it from where the openings are. Its frustrating because then I have to take the case off

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Still the best!

    Posted
    jaimeace
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Otterbox continues to offer the most protection for you phone. My only negative experiences with older version Otterbox cases is that dirt can get easily trapped.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Protected but bulky

    Posted
    JH8700
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Case seems to offer great protection but the rubber backing is peeling away and so much dust gets in the button hole vetween the screen and protector.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi JH8700,

      We are sorry that this Defender is giving you some trouble and that it is a bit too bulky for your comfort level. Perhaps you would be more interested in the Commuter or Symmetry case. They are both slimmer that the Defender and offer great protection. Check out the links below for more information on those OtterBox cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-black/4914700.p?id=bb4914700&skuId=4914700

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-cell-phones-black/4914508.p?skuId=4914508

      Of course, if you want to stick with the Defender, we can easily replace your damaged case through our warranty. Simply call our friendly Otters at 1-855-688-7269, and we will be happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 3 out of 5 stars

    Nice

    Posted
    Kris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a nice case but... I have not even had it for a month and it is already extremely dirty around the edges. If I could go back I would have got the black case.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Kris,

      We’re sorry that this Defender is collecting dirt. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-419-7417, and we’ll be more than happy to set you up with a warranty replacement to bring back the brilliant colors!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Great Phone Protection

    Posted
    Sherie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The otter box protects my phone perfectly. Choose the color wisely. The light pink got dirty quickly and didn't look that great afterwards.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    ok

    Posted
    Hopi75
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    phone case is very durable.dropped phone many times with no problems. Two problems 1. lot of dust still gets inside.cant swipe from the top.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    OtterBox defender

    Posted
    Darcadu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very impressed with the protection and the belt clip is great. I am very disappointed in the amount of dust that gets in under the cover.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best case for parents

    Posted
    Jrs252
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Fantastic case, we have two kids and it is definitely child proof. They throw, drop, kick and have dirty hands. Case keeps phone safe!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection

    Posted
    Pistol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The case protects the phone great. The only negative thing is dust and debris get between the phone and the screen protector.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fair at best

    Posted
    Larry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My second Otter Box...this one is not as good as the first, screen tends to be a dust magnet...not impressed with this.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A must for working outside

    Posted
    K3303
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It is a very protective and water resistant phone case. My only issue has been dirt somehow getting behind the screen.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Otterbox is great but color gets dirty easy

    Posted
    ReadyforVacation
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I appreciate how well the Otterbox protects my phone but the color gets very dirty way too easy.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey ReadyforVacation,

      Although we're so glad to hear that your Galaxy S7 is raring and ready to go in the Defender series, we apologize that you're dealing with a cosmetic casualty! Our stylish Otters would love to outfit you with a spotless new replacement case, so please feel free to call them at 1-855-688-7269. They'll set up a warranty claim and get you cruising towards polished protection once more!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Awesome case

    Posted
    Rvanderm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I cant keep dust out of in between case and phone screen annoying ... only issue I have and I am picky

    I would recommend this to a friend