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Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S7 Cell Phones - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4037 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 3, showing41-60 of 68 Reviews mentioning:
dirty
  • Rating: 4 out of 5 stars

    Great case

    Posted
    Mahogany
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Durable, sturdy case. Dust and dirt gets under the screen but I would prefer dirt over cracks and a broken phone. This is used by a teenager, it has been dropped many times.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Doesn'the keep out dirt as stated

    Posted
    Rebel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Does not keep out dirt as stated. I work outside. .

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Rebel,

      We are sorry that this Defender case is letting dirt infiltrate its perimeter. This is disappointing and we would like to gather more details so that we can help out. Please give our friendly Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Rock Solid

    Posted
    mattbar45
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great case from Otterbox as is to be expected. Forms a very tight seal around the phone. The only problem might be the inside of the screen gets a little dirty every now and then, but its tight enough that you don't lose any function of the touchscreen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection.

    Posted
    Muzzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good overall protection. Charging is a pain as the cover makes connecting charger cord difficult. Dirt gets under cover and needs to be taken apart to clean on a monthly basis.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best case for parents

    Posted
    Jrs252
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Fantastic case, we have two kids and it is definitely child proof. They throw, drop, kick and have dirty hands. Case keeps phone safe!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Gets the job done

    Posted
    IanD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A bit bulky and heavy, but gets the job done to keep my S7 safe as I am on the rental agreement with Sprint. Only con preventing it from receiving 5 stars if the front plastic covering the screen. I have to constantly clean this daily as it gets lint and dirt causing air pockets inside.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Its alright

    Posted
    Hkitty07
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really enjoyed this otter box. It kept my phone from any damage. The only problem is the pink otter box get's dirty really quick and hard to keep clean. So I recommend the black one instead.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    DaddyJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought a defender originally and hated it. Built in screen protector let in all kinds of dirt and did not sit flat on the phone. Also, much bulkier than the commuter. I love the slim profile of this case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best case I've had.

    Posted
    Baca
    • Verified PurchaserVerified Purchase

    Really like it. Best case I've ever had. Wish it didn't allow dirt, etc. in at home key, but I don't know how this could be fixed. Also, edge of outer case is weaker @ base of charging port cover and earphones port cover.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Defends, but wears out fast

    Posted
    SpicyNikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The plastic case itself it very durable, and holds the phone well. There is a small recess near the top due to a slight curved design that builds up dirt. I have dropped my phone only 2 times, but both were from chest level. One time on tile floor, and the other on a fresh non-skid deck of a ship (google it). Both incidents no damage was done to my phone. The screen protector gathers dust, lint, etc under it and it comes apart easily to clean. The thing that annoys me most is the, I am assuming, silicone sleeve that covers the plastic case. While using headphones, or a charge cable the silicone wears, stretches, and eventually don't go back in place the way it should. I got this in April and by mid of July I needed another sleeve (still haven't got one). I will probably get a commuter case next instead of the defender.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi SpicyNikki,

      Thanks for your feedback! We are glad that this Defender is taking care of your Galaxy S7. We’re sorry that the silicone slip cover is getting a bit stretched out. Thankfully we can easily replace that through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will get a new warranty replacement lined up in practically no time at all!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Greate Product for the Price

    Posted
    kam73
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Only issue I have is the dust on top. Of course you can clean that part. Other than that it is excellent. I use the clip and reverse the case so that I can track my workout routines.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing!

    Posted
    MuzakManiak
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have used Otterboxes on all my smartphones. They offer excellent protection and have saved my phone from cracking when dropped on concrete floors. I love the Defender series as they have a belt clip. My only complaint is the case doesn't seal so dirt gets in between the phone and the case. Overall an excellent product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best case for all around protection

    Posted
    Anthony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Everytime I get a new phone, I buy an otterbox. This defender case does just that, defends my phone against everything. I work landscaping and my phone has fallen ,got wet, and faced tons pf dust. . My actual phone looks brand new when I take it out of otterbox, everytime.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Ariel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love otter box I was a bit worried when I got this one but it's perfect. My phone still feels light weight but I know it's protected. One down fall the case gets dirty fast. I also work at an auto body shop so that might be the reason why. If you want it to look clean I would go with the black case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case only 1 flaw

    Posted
    Sp17
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really like how durable this case is and that it comes with a screen protector. It is also a great price for both case and screen protector. The only thing is that the screen protector has a small gap between itself and the phone so it gets a lot of dust and crud between it. This makes me have to take it apart frequently for cleaning. All in all though that is not a huge problem, I am just used to the glass screen protector.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good drop protection, terrible screen protector

    Posted
    CSU2008
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I always heard the otterbox defender was the most rugged case. It does seem durable but I noticed a few flaws. First and most important, it is advertised as "dust proof". The integrated screen protector does not adhere to the screen, so within a week there was quite a bit of dust underneath it. The dust got in around the home button on my Galaxy S7. As the screen is the user interface this is a huge problem. Like many other people I cut out the screen protector and bought an aftermarket one that adheres to the screen. I wish otterbox would provide a stick on type as the provided one is absolutely worthless. There was a slight bump on the back of the plastic case which appeared to identify the manufacture date. However, with this in place the phone would rock a little bit instead of being perfectly flat on the table. I cut this off with a knife and problem solved, just wish their internal QA/QC had fixed this. The holster is nice to have though and the rest of the case is as I expected.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Sturdy and sleek Cover

    Posted
    Sri43
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I always buy a Otterbox defender case along with any phone purchase. I simply love the 3 layer protection. Very easy to install and looks sleek while providing the best protection from falls, water and dust. Highly impressed and would recommend this to anyone. Their price is good too for the features and benefits they provide.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection

    Posted
    pAcmAn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Because I only had an option to lease a new S7, I wanted to make sure that my phone was protected from drops and scratches. This case covers the entire phone and has a screen protector built in. The only complaint I have is that the way the phone is made to scan fingerprints there is an opening on the lower part which allows debris between the screen protector and the screen. This requires cleaning at least every 2 weeks but if you can deal with the smudges you may be able to go longer. Great case overall

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Protects phone well

    Posted
    CDIII
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love my OtterBox to death. I've dropped my phone down a flight of 15 stairs carpeted so it got a good bounce. On the last bounce up off the last stair about 3 feet up and speed from the fall crash down on cement and bounce back up into a wall and never dropped the call. Twice I've done this and phone is absolutely fine. Only complaint I've is I wish they made a flexible membrane that could cover the button and covered the top near camera and earpiece with something. I get a lot of dirt through the top.other than that it's awesome.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Tough and Dependable

    Posted
    BridgetteR
    • Verified PurchaserVerified Purchase

    My husband is a heavy equipment operator and I purchased this to protect his phone from damage at work. His phone has been dropped in water, mud, fell off a truck, and exposed to tons of dirt. Case protected the phone from it all. Not a scratch and still works perfectly despite a slim profile. Great purchase! Definitely recommend this product. Weve bought 2!

    I would recommend this to a friend