Main Content

Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S8+ - Gray/blue-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2602 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 5, showing81-100 of 2,602 Reviews
  • Rating: 5 out of 5 stars

    Great phone case

    Posted
    Lh64
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted a durable phone case for my new phone. I had one on my previous phone and decided I wanted the same brand as before. It is worth a little more money over the more flexible case on the shelf. This case is sturdy and I love the color choices. This case is working well so far. It keeps the phone from slipping out of my hands as well. I recommend it for anyone buying a Samsung S8 plus phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I’ll stick to otterbox

    Posted
    Jess
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was my first time trying Lifeproof and I would definitely never buy again. The speaker sounds muffle with the case and microphone does not work even with the little door open. Anytime I want to FaceTime I have to take the whole case off. The rubber is also not holding up.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Ultimate protection

    Posted
    ESmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the Otterbox Defender because it provides THE BEST protection for my phone AND gives me a clip on for when i am walking my dog and need both hands free. That being said, all that protection is a bit bulky so I also have a slimmer Otterbox Symmetry Sleek Protection case so I can put the phone in my purse. I move between the two cases based on my needs and like (and recommend) both cases.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Defender Case with Clip

    Posted
    Kimi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Otterbox Defender Case with the belt clip is awesome. The case itself is great, my only issue is that the clip seems to break after about 6 months and I am having to purchase a new one. These cases are not cheap and if you purchase the clip part of the case to replace it your phone may not stay in it

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Case too thick to use Samsung wireless charger

    Posted
    Bankerbirda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have heard such good things about the protection this case provides. That could be true. Fortunately I haven't had the misfortune to test this. However, I am very disappointed that my Samsung wireless charger can't charge through the case. When I take off the hardshell, my phone can charge. Both the inner soft case and outer hard case are difficult to put on and take off.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Bankerbirda,

      We sincerely apologize about any inconvenience surrounding the wireless charging capabilities of the Defender series! The Defender case is proven to work with all Samsung approved wireless chargers in the flat configuration. As long as the charging stand is in a horizontal position, it should work seamlessly with the Galaxy S8+ Defender! If you have any further OtterBox inquiries, please don't hesitate to call our awesome Otters at 1-855-688-7269, and they'll hook you up with some answers!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    A stylish, but protective case

    Posted
    Lifeoflink
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I remember back when I got my first phone and the big Otterbox case for it. I am happy to see that Otterbox now has more slimmer cases that still offer a great amount of protection. I also enjoy that this particular case on the Galaxy S8+ also does not cover much of the front part of the phone, making it a lot easier to find compatible screen protectors.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good case but could be better

    Posted
    Docwatmo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The rubber on these cases gets soft after a few months going in and out of the belt clip. Having plastic contacts for the parts that touch the belt clip would help. Protection is great, it's saved my phone many times, but plug covers are awkward. A little overpriced considering the level of protection offered by so many other cases at 1/2 the price.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Docwatmo,

      We're sorry to hear that you're not totally falling in love with this Defender series! If your rubber silicone has started to stretch out, our handy Otters would very much like to fix things up with a warranty replacement. Please feel welcome to give them a call at 1-855-688-7269, and they'll send out a brand-new slipcover - stat!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Good Case

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the case, the cover with belt clip I do not use. It feels like it keeps my phone well protected. The case holds well in my hand and it does not interfere with the screen. The rubber sides occasionally come off when I pull it out of my pocket at a hard angle. It is difficult to remove the case, but I rarely ever remove it. That's why I only gave it 4 out of 5 stars.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    not as good as the Commuter case

    Posted
    lbeberdick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    this is a three piece case. 2 plastic that click together and one softer rubber over that. the commuter was a 2 piece case, soft near the phone and a hard protective case. the Defender has the hard part against the phone. the buttons for volume Bixby and off/on are very hard to press with this case. it may cost me an extra 50 bucks to change, but am seriously considering.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey lbeberdick,

      Sorry to see that you're feeling so letdown by the Galaxy S8+ Defender! While the extra layers on the case ensure maximum protection, we understand that sometimes sleek, stylish protection is preferred. The rubber on the buttons can be stiff at first, and does tend to loosen up over time. If, however, you think the Commuter might be more your style, please feel free to check it out by clicking on the link below, and call our helpful Otters at 1-855-688-7269 with any queries!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s8-black/5773823.p?skuId=5773823

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Love it!

    Posted
    Joe5220
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have had an Otter box on my last 3 phones, I absolutely swear by them. I am in construction, and my phones always take a beating. The Otter box has always done it's job and protected my phones! This time around though, Otter box has given up on the screen protector portion of it's case. This I am disappointed in..... now time to find an adequate screen protector.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Otterbox

    Posted
    Luvmyboys
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have always loved the otterbox defender for the amount of protection it provides. I was disappointed when I found that this one does not have the screen cover like previous versions of the defender series. This provides less protection to your device. I would recommend this product to anyone looking for a case that offers partial protection at the price of full protection.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection but a bit heavy

    Posted
    Warpath330
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case offers great protection from drops, other than one that impacts the screen. There is no cover for the screen included. The case is a bit heavy; it feels like the case weighs about the same as the phone itself (Samsung S8+). The case allows me to still use the edge display of the S8+, which was a primary objective of getting it. I recommend this case for my new Samsung.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bulky Block

    Posted
    Ethanplus1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I initially thought this case would be perfect for me. I'm a bit accident prone--however after 1 week of using it I found that the rubber outer shell wouldn't slide in and out of my pocket easily. The other thing that bothered me was the headphone flap didn't make a good deal and became loose in just a week from purchase. I returned the case and got another that worked for me.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Dependable Defender

    Posted
    FLANative
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In my opinion no research was necessary in my decision to purchase an Otterbox Defender for my new Galaxy 8s+. My last Defender case for my Galaxy 5s was dependable. One never knows what life has planned. Accidents happen and dropping your phone works into it here and there. When the inevitable would happen the screen was undamaged, no marks, or even the slightest scratch.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Helped my phone survive certain death!

    Posted
    2WheelzinAZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    While riding my motorycycle on the 1st day with my new Galaxy S8+ my phone fell and landed screen down in the middle of the road where it was immediately ran over by another motorcyle with 2 people onboard. I expected to be picking up the pieces of my brand new phone but the Otterbox saved it from any damage and only suffered tire tread marks on the soft outer shell. Amazing!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case

    Posted
    JimMcK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The defender case is actually much sleeker than previous cases I've had with the note series. I expected it to make the phone a lot more bulky but it actually gives the phone the right amount of "this feels safe to hold " and "I don't want a huge case ". Only flaw I saw was that there was no screen protector with it, which I ended up going with a tempered glass anyway.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hides pretty phone but takes a pretty hip check !

    Posted
    Jpk1911
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Yeah,yeah. Bought pretty Samsung galaxy s8+(it's taller than me). Then my son insists I hide it in otter box. Something about other phones landing in mud and dog poo all the time while always working in the yard. And the toilet when it's in back pocket ....yeah. You all have been there. Phone is now 2 big 4 pocket and stays securely clipped to front. So far so good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I really like this case... but...

    Posted
    Coagula
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like this case, the texture makes it easy to hold so I dont fear dropping it anymore, unlike my last case. The only this is I wish it had a screen protector... but at same time the glass that is used on the s8... if you break the screen, I am not sure there was anything gonna protect it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my defender

    Posted
    Loulee
    • Verified PurchaserVerified Purchase

    I originally purchase the commuter otter box but didn't like it. I returned it and bought the defender. I feel I have a much better grip with this box. I do not have a fear that it will slip out of my hand or pocket. It seems like it protects my phone much better than the commuter did. I had a defender with my Samsung galaxy 5 and it protected it it perfectly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great case

    Posted
    Coxusmc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Another great product from otterbox, the only bad part is that I cannot get a case that has the built in screen cover. So now I have the otterbox paired with the Zagg glass protector. I have yet to drop this phone but i know that my otter box will protect it. this case also feels good in my hand, like it will not fall out. The case has a lot of grip and stability to it.

    I would recommend this to a friend