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Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S8+ - Gray/blue-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2602 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
thickness
  • Rating: 2 out of 5 stars

    Bulky case

    Posted
    1CPA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Case too thick, hard time getting magnetic charger to work through this case

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great protection

    Posted
    Jimt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The case is big and thick I am not sure it's a keep

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not for wireless charging

    Posted
    Mike
    • Verified PurchaserVerified Purchase

    Case is too thick and will not work with wireless charging device which was a must have for me. Case seems to protect phone well

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Mike!

      We're happy to hear that your Galaxy S8 Plus feels safe and secure in our Defender case, but at the same time, we want you to have full functionality of the phone and basic accessories as well. We do test the cases for Samsung devices to make sure that they will still work with that awesome wireless charging feature, so it should be compatible. We would love to help you troubleshoot the issue, so please feel welcome to call our helpful Otters at 1-855-688-7269, and they'll find a solution!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Very good protection

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great case except for not having a built in screen protector. Also, some issues with wireless charging which is probably because of the thickness of the case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Protection from everything

    Posted
    SamsungS8PlusGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great case, solid protection from drops and anything else you might run into. Only con is that it makes the phone significantly thicker, which is typical for must rugged cases.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent case

    Posted
    Janet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great case to protect an expensive phone. The problem I had was, the phone will not charge wirelessly in this case. I believe the case is too thick, so for that reason I returned it. If you are not using wireless charge it will protect your phone

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy

    Posted
    JeffInTX
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can honestly say I feel my phone is safe and sound now. The case is beefy. It fits snugly and works with my screen protector film. The only drawback I can see with this case is that since it is so thick, its much more difficult to use the fingerprint reader. They do recommend retraining it, and I have done so. Not sure it helped.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid case

    Posted
    Spazgod
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I just bought the s8+ and wanted a good, solid case to protect it. This does that and more. The belt clip can acted as a stand which is great. The only draw backs are that it doesn't have a screen. Which is does say on the box. And how thick it makes the phone, but that is to be expected.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Case too thick to use Samsung wireless charger

    Posted
    Bankerbirda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have heard such good things about the protection this case provides. That could be true. Fortunately I haven't had the misfortune to test this. However, I am very disappointed that my Samsung wireless charger can't charge through the case. When I take off the hardshell, my phone can charge. Both the inner soft case and outer hard case are difficult to put on and take off.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Bankerbirda,

      We sincerely apologize about any inconvenience surrounding the wireless charging capabilities of the Defender series! The Defender case is proven to work with all Samsung approved wireless chargers in the flat configuration. As long as the charging stand is in a horizontal position, it should work seamlessly with the Galaxy S8+ Defender! If you have any further OtterBox inquiries, please don't hesitate to call our awesome Otters at 1-855-688-7269, and they'll hook you up with some answers!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 1 out of 5 stars

    Too heavy and bulky Survey won't enter my name.

    Posted
    Pandoraconnect
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only wore holster once. Too heavy and bulky on my belt and hip. Phone case is also too heavy and bulky. The thick leather over various phone ports and switches make it very awkward and difficult to use. I am considering returning it. Maybe a good choice for construction workers.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    GOOD protection so far

    Posted
    babygirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my Samsung S8+. I like it very much. The only problem I'm having is that it is too thick to charge on my wireless charger. I have to take off the silicone cover in order for it to charge. also the cover tends to get pushed off the edges when I put it in my pocket. But overall good product.

    I would recommend this to a friend