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Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S8+ - Gray/blue-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2616 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-12 of 12 Reviews mentioning:
wireless charging
  • Rating: 4 out of 5 stars

    Good protection

    Posted
    QueDview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Really good protection but my iottie wireless chargers won't charge.Not going to remove rubber case every time to charge it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case

    Posted
    ritualdragon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great Case but does not wireless charge through the case.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Case too thick to use Samsung wireless charger

    Posted
    Bankerbirda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have heard such good things about the protection this case provides. That could be true. Fortunately I haven't had the misfortune to test this. However, I am very disappointed that my Samsung wireless charger can't charge through the case. When I take off the hardshell, my phone can charge. Both the inner soft case and outer hard case are difficult to put on and take off.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Bankerbirda,

      We sincerely apologize about any inconvenience surrounding the wireless charging capabilities of the Defender series! The Defender case is proven to work with all Samsung approved wireless chargers in the flat configuration. As long as the charging stand is in a horizontal position, it should work seamlessly with the Galaxy S8+ Defender! If you have any further OtterBox inquiries, please don't hesitate to call our awesome Otters at 1-855-688-7269, and they'll hook you up with some answers!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Great Case

    Posted
    Dano
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great case, well constructed. I returned it because it will not work with my wireless charger, the case is to thick.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not for wireless charging

    Posted
    Mike
    • Verified PurchaserVerified Purchase

    Case is too thick and will not work with wireless charging device which was a must have for me. Case seems to protect phone well

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Mike!

      We're happy to hear that your Galaxy S8 Plus feels safe and secure in our Defender case, but at the same time, we want you to have full functionality of the phone and basic accessories as well. We do test the cases for Samsung devices to make sure that they will still work with that awesome wireless charging feature, so it should be compatible. We would love to help you troubleshoot the issue, so please feel welcome to call our helpful Otters at 1-855-688-7269, and they'll find a solution!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Very good protection

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great case except for not having a built in screen protector. Also, some issues with wireless charging which is probably because of the thickness of the case.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad wireless

    Posted
    mcka
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This product can not wireless charge my phone. I have to remove it or get another case.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for S8+

    Posted
    Sherlock
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works and protects great, only reason. It 5 star, is that wireless charging will not work with this case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Safe and protected

    Posted
    Ickesman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I think it will hold up to its name. I haven't dropped it yet. Though it sucks I have to remove it in order to charge it on my wireless charger.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect phone protection for work

    Posted
    Mjones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works great. Does not interfere with phone operation. Both side swipe and wireless charging works. Already saved phone from a drop after someone bumped my phone out of my hand.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wireless charging

    Posted
    Uptowngirl1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Otter Boxes are always great as far as protection & appearance go. But this style does not allow me to use the wireless charger without removing the case which will eventually stretch out the cover. . I usually just unplug the cord from the back of the charger & plug it in the bottom port of the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GOOD protection so far

    Posted
    babygirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this for my Samsung S8+. I like it very much. The only problem I'm having is that it is too thick to charge on my wireless charger. I have to take off the silicone cover in order for it to charge. also the cover tends to get pushed off the edges when I put it in my pocket. But overall good product.

    I would recommend this to a friend