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OtterBox - Defender Series Case for Samsung Galaxy S8+ - Gray/blue-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2602 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 505 Reviews
  • Rating: 4 out of 5 stars

    Perfect fit and size for good protection

    Posted
    Ndixon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I did my research before buying it, even though I put an otter box on all my phones. The defender case is perfect for quality protection, and not to bulky or I might just be accustomed to big phones with defender cases. Only downfall is the defender case for this phone doesn't come with the built in screen protector "bc of full screen design". They offer for an addition $40-$50 a tempered glass screen protector that's supposed to work with the case. After reading multiple reviews on that it is a waste of money. If you want to spend the money for a defender case, and additional money for the tempered glass, you mine as well spend the $100 on a life proof case. Overall I'm happy, and took away 1 star for the built in screen protector no longer being part of the defender case, and them wanting you to buy a separate screen protector. Returned one of the 2 black cases for the gray and blue case. I'm not a fan of having an expensive sleek phone with a solid black blah case to protect it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great PROTECTion

    Posted
    knivels
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    One of the few cases I felt worthy of my S8 Plus. Pros: All round protection. Although I don't holster on my belt, I carry my phone around with the holster case attached to protect the screen. Ends curve up and provide clearance between screen and surface the phone may be placed on; could prevent damage to screen i.e. scratches. Samsung's convertible fast wireless charger appears to work through this case (Best buy Rep kindly demonstrated in the store). Finicky though as it would not charge in upright mode. Opening in the back makes it easy to locate the fingerprint sensor without smudging the camera lens. Cons: Requires removal for Occulus. Tab protecting charging opening appears to press (forcibly) against the charger when connected to phone. May not amount to much but it's an observation. Slightly bulky in my opinion but it's to be expected with this level of layered protection.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good case but can be hard to reholster

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my 3rd OtterBox cell phone case. I had two for my last Samsung and this is the first one for my new Samsung. I keep my phones for years and they never get even the slightest scratch on them thanks to the case. I like the newer OtterBox better than my last one because it us far less bulky. I would recommend them and I will keep buying them, but they do have one flaw that appears over time - the rubber case stretches/sags over time and eventually starts catching on the plastic belt holster. If you don't use the holster, it's a non-issue. But if you do, it can be frustrating, esp. when you are in a hurry to holster it - plus it makes you look kind of silly in the process...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Right choice "Otter Box"

    Posted
    Galaxy4life
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first Otter box case but my husband has always had one. I read a lot of reviews before the purchase it was between this and 'Lifeproof'. I love my choice. I've not had any problems the case fits and looks great. I opted not to get the glass shield for the front because I am very careful with my phone and I had another case and I didn't have a shield and I did drop it and didn't have any problems and that was a cheap case I bought off Amazon for $7 so I figured I should be safe with Otter box. But that's why I scored it 4 stars instead of the full 5 because it's still a possibility that something could crack because the glass isn't fully protected. But if you are unsure go ahead and purchase this one it's great and even without the shield I still feel my phone is protected.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox quality

    Posted
    Secureddie

    This case has the Otterbox quality I've come to expect but I'm disappointed in Best Buy's claim that it included a screen protector - it doesn't. Otterbox does not offer one on their site and Amazon states in all caps: "NO SCREEN PROTECTOR INCLUDED". The reason I chose Best Buy was that in two separate descriptions, both their website and the link provided in my email confirmation, states that a screen protector IS INCLUDED. Well?

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Secureddie,

      Our sincere apologies for the error in the original listing of the new Screenless OtterBox Defender for the Samsung Galaxy S8+, as well as the subsequent email confirmation you received after having purchased the item here at Best Buy.

      We genuinely appreciate you having brought this to our attention and have since had the incorrect content updated to prevent any confusion going forward.

      Again, we are very sorry for any frustration this may have caused, and if you ever have any other Otter questions or concerns in the future, please don’t hesitate to give us a quick call at 1-855-688-7269, and we’ll always be glad to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Not worth it

    Posted
    dream
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The defender series has been reliable way to keep my phone pristine from day one until it's time for my next upgrade. I've never considered buying another brand. This time around, I was disappointed to find that no screen protector was included. They offer an alpha glass protector, but it's expensive and as far as know, it doesn't come with a lifetime replacement warranty like the competition does. I'm loyal to otterbox for their outstanding protection, may go elsewhere to purchase a screen protector for my expensive Samsung Galaxy S8+.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Only one case to choose from

    Posted
    Dean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was really disappointed that Otter box did away with the fully covered case. The sales person said they don't make them for the new phones. I will tell you that I have used their current version and have dropped my phone and to my surprise I have not cracked the screen. It does lip above the front glass enough so that the glass shouldn't touch an even ground if dropped. This is for the edge, I would recommend only because there is no other type of protection available as a full cover case from them, and let's face it, phones are expensive we all need some protection. They were highly recommended by the best buy sales person.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox is the jam

    Posted
    ladieraven
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So we love the otterbox brand. We have always used it with our phones. This is a solid otterbox, however, what is keeping it from getting 5 stars you ask? This is a SCREENLESS case... so every other defender case we have EVER bought, had a screen protector built in, this one DOES NOT!!! So not only did we pay $53 for the case, we also had to purchase a stand along screen protector for a whopping 17.99. Generally I wouldn't complain, but I fully expected to pay the price tag for the case which included the screen protector, but not without! But other than that, the quality is there, the clip works great and my phone is protected, save the screen...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Trust worthy as usually

    Posted
    qquban
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice and strong very sturdy is able to withstand a fall easyly on the downside the only thing i am not happy with this time around is that it does'nt have any screen protection since this phone is a galaxy 8 plus has the round edges but no thing to proctect the screen unless you buy some other screen protector which you might be running the risk that when you put it on the case itself will push it and it wont properly protect it.i relied on otter box for my phone's safety many times before but i think something should be done and added to protect the screen from any damage. Overall i would buy it againno questions asked.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love otterbox but a little disappointed

    Posted
    SMM1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm giving this one 4 stars bc I'm disappointed that they have stopped producing the fully encased defender series. My old otterboxes saved many devices from many drops and slides! Love the new color selection! They are staying up with trends. I'm a little nervous should I accidently drop my new s8 plus bc this case does not feel as though it offers the same shock and drop protection as the earlier boxes. I have yet to drop it, however, once that unfortunate event occurs, I'm hoping that otter box pulls through. I might be adding the lifeproof to go with a full case on this one down the road.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good solid holster case, a bit bulky

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like a holster style case, the otterbox seemed to be the best available choice, so I gave it a try. It's a good solid case, will provide good protection. I found that the setup instructions in the box were difficult to understand (just pictures, no text) - there are three pieces, two making a clamshell around the phone and a rubber gasket around the edge. It gives very good drop protection, but is a little clunky for the lean-and mean Galaxy S8+ phone. I might have traded some of the protection for a leaner case, if I had found one in the holster style.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case! Not great size!

    Posted
    PDXBEST503
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Otterbox defender series has always been my go to for all devices (as long as they make a case for the specific device) and my Galaxy S8+ was no different. The case is great at protecting against short falls, bumps and dings, though I'm still leary about 5-6ft drops (just the person I am). The one thing that always knocks a star off the item review-wise for me is that the cases to this day are still way too bulky. Carrying my 8+ around in an otterbox seriously makes people wonder if I'm carrying a brick around for the fun of it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well

    Posted
    ValleyRancher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case works well, however does not protect the screen face. This has not been a problem for me so far. Only downside I have with this purchase is - the Best Buy store had only a few options for my cell phone Samsung 8+. Did not appear to be stocked on the shelves. When I asked an associate for help- he simply waved to the area I was looking and told me "This is all we have - take a look" then he walked off The case is fine - The store's Service - Not so Much....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Made well

    Posted
    Callunatic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had the defender case for my previous phone that was the Galaxy S5. My S5 still looks brand new after three years old. This case for the Galaxy S8+ is a thinner case. It fits well and is quality made. The only thing I am leery about is that there is no screen protector. This seems to be because of the edge design of the screen. I decided to add the Zagg invisible shield screen protector for that reason. This adds to the cost for the protection to just about one hundred dollars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works really well.

    Posted
    bobc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my third Otterbox, so I'm familiar with their quality. I have not dropped my Galaxy S8+ yet, but I dropped my Galaxy S4 several times from at least waist high and never had any damage. So, I assume that the current model will provide the same protection. The reason for the one star demotion is that this one did not come with a screen protector, unlike my previous two. I understand that the curved screen is the problem, but other companies have solved the problem, so why can't Otterbox?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice case, poor instructions!

    Posted
    Shagnasty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought the case and installed it with few problems. Then thought that there was no way to charge the phone or use the ear buds with the phone installed in the case. Took it back to Best Buy thinking it was the wrong case. The sales associate even looked at another case and realized that there are two flip down covers for the charging port and ear buds. We're back in business now but Otterbox needs to identify these flip down covers in their meager instructions!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but miss the screen cover

    Posted
    Lynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had several Samsung S series phones. I have always had Otter Box covers for each and have been very pleased. This is the first one not to have in integral screen cover. I purchased a screen cover at the same time. The combination go together well, but the screen cover has not stayed on well. With all the technology available, I wish they could have found a way to keep the screen cover attached to the case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case, no screen protector.

    Posted
    JWM277
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great case with nice clip/stand. Due to the curved edge screen it seems most cases do not have a screen protector. Having tried a cheaper glass protector may have been the issue but the case seems to be right on the edge of the protector and squeezes it which appears to deform and lift the sides. Edge response seems degraded and gaps at corners let in dust. I will be trying OtterBox's glass protector and hopefully they fit together a little bit better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid Case

    Posted
    Bart
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I owned a Otter box case previously for my Samsung S5 phone and being in the line of work I do, the phone was dropped from highs at time in excess of 15 ft. and the phone never sustained any damage so when purchasing my new S8, I insisted on getting a Otter Box case for this phone. The only thing that I don't care for is the power button is very had to push but I am willing to put up with that for the protection it serves.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    An Excellent Case

    Posted
    adubs77
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had 1st purchased a cheaper case for my phone, because of how much skinnier it was then this. That case did the trick for the most parts, but I went through 3 glass screen covers that cracked with minimal contact. I then got this case. And I love it. No screen cover cracks, nice sturdy frame, and easy to get to charger and headphone jack entries. The only reason it is not 5 stars, is because it is a little bulky.

    I would recommend this to a friend