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Customer Ratings & Reviews

$73.99
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Comp. Value: $99.99

Customer reviews

Rating 4 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are pleased with the robust protection and good fit offered by the Defender Series for Apple iPad Pro. However, some customers have expressed concerns regarding the stand, finding it somewhat clumsy and prone to slipping. Additionally, some users find the screen protector less than ideal, and have noted that the overall quality does not meet their expectations for the brand. Finally, a few customers have mentioned that the case adds bulk to the iPad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 69 reviews
  • Rated 5 out of 5 stars

    Apple iPad pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but would definitely recommend if you looking to get a tablet and the help from the bestbuy employee was 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I’m actually using the new iPad for streaming purposes. Like other generations, it’s hip, it’s cool and it’s an Apple product which says just about all you need to know. Yes, we are an Apple family, but it took a while for my hubby to come over from the dark side. :) I love everything about our new (shared), IPad. Just wish I had bought the bigger screen…next time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heavy duty case to have for on the go to protect your iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad case otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and exactly what i needed for my ipad

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Too flimsy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned- it was too flimsy for the price. Not like other Otter box cases I had previously bought.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPad armor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely have to have this case I let my six-year-old play with my iPad and I have no worries with this case on

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox for iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for construction work. It protects from dust and scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Saves my phone from getting damaged. Looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired veteran

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get excellent help at Best Buy . And all the people that work there are very friendly and helpful !!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box defender is the best choice for protection of your iPad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case for iPad Pro (M4) 11-inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case for the newer (M4) 11-inch iPad Pro. This one came with a built-in screen that works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd IPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad Pro is perfect for watching movies. Graphics are great. It has many great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid and sleek at the same time. Perfect for fitting into back pack and solid enough to be dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patricia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product I am Satisfied I Highly Recommend this Case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great worth the money spent my toodler has dropped my ipad so many times and not a single scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is the ideal for protecting my iPad while still preserving the sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use it for work and home activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Love the case and very durable. It’s great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was used and broken. The protective screen had been pushed all the way out. There were scratches all over it. I returned it. The damage isn’t a otterbox issue. However, No way this is worth what otterbox is charging. The damage to item was a best buy issue. I noticed the box had been opened when I picked it up. But wasn’t aware of damage till I got home. Best Buy let me return it with no problem but I wasn’t interested in an exchange.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are glad to hear that the retailer helped with this issue. OtterBox

  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Would not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. The stand is loud and hard to open and close. I get otterbox cases for all my phones but it wasn’t good for the iPad.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

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