Customer Ratings & Reviews
- Model:
- 77-95232
- SKU:
- 6580002
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Defender Series for Apple iPad Pro 13-inch (M4) provides good protection and fits well. Many appreciate the inclusion of a built-in screen protector. However, some customers find the stand to be of lower quality and mention that the case adds noticeable weight to the iPad. There are also concerns about the build quality and the pen cover's durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Builder
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case awsome protection from otter box Solid
I would recommend this to a friend gone with the wind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much and many pieces to assemble. renders the magic keyboard useless
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Please reach out to our Customer Service Team and we would be most happy to troubleshoot or assist with installation instructions!
- Cons mentioned:Build quality
Breaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just after a month and a half and the stand broken
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Best Protection for Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase a new otter box with every iPad. They have saved so many from breaking over the years.
I would recommend this to a friend- Cons mentioned:Stand
Otterbox cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best that Otter has on the market. Plastic syand broke as the tech was installing it on my ipad
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
Much improved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the upgraded defender. So much easier to use than the last iteration. It’s a lot more versatile
I would recommend this to a friendAll functions do not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control button doesn’t work I have to take it out of case to turn volume up or down
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear the volume control button is not functioning correctly on your Defender Series case. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation!
iPad Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Couldn’t be happier. Would buy again!
I would recommend this to a friendReview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality. Easy to use. Durable. Funtional. Good looking.
I would recommend this to a friendIpad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very nice. I recommend it to anyone.
I would recommend this to a friendeasy of use and weight are detriments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cumbersome, difficult to place the iPad into. Returned
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
- Cons mentioned:Stand
Ok at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great protective case, but the screen protector has a bunch of glare. Then the stand feels cheap
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing some issues with the features of the Defender Series case for your iPad. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
- Cons mentioned:Build quality
M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy stand with tiny little plastic pegs that just broke. Poor design and quality for the price!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Debra! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Hi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t put it on yet Hopefully it will be fine. .
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .While the original purchase placed is on the way to meeting your protection needs, please contact our Customer Service Team with any product questions.
Otter ipad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. Very difficult to use. Part of it did not work properly. I was very disappointed because I like my iPhone otter cases.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
- Cons mentioned:Stand
Broken Stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand broke within two days of use.I wasn't able to return it since I was traveling abroad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Cons mentioned:Weight
Too Heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cover is ridiculously heavy. Why get a light weight ipad and then put this on it. Ugh!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear the Defender Series is heavier than anticipated. This specific case offers great protection for your device. Please reach out to our CS Team by phone or via chat, and we are happy to help with some additional case options that we provide for this device!
DO NOT BUY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality lasted not even 7 months until the stand snapped not even a daily use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
Overly expensive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very expensive for what you get. There’s nothing special about the materials, it’s not very easy to assemble, and it can be difficult to orient the iPad and see which side is up without turning it around and feeling for the buttons.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Build quality, Weight
Not overjoied with this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love oterbox! have for my phones and other ipad. Now the but I hate this case, it is clusmzy, the pen holder broke off the 3rd time I closed it, and it is too heavy. I am buying a diffrent case for my IPad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
