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Customer Ratings & Reviews

$68.99
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Comp. Value: $129.95

Customer reviews

Rating 4.1 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series for Apple iPad Pro 13-inch (M4) and Apple iPad Pro 13-inch (M5)'s protection and fit, with some appreciating the inclusion of a screen protector. However, some customers have expressed concerns about the stand's quality and the added weight to the iPad. There are also a few comments on the build quality and the pen cover's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 134 reviews
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Strong and Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice hard case with screen protector for my new Ipad Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Product for the Pro, definitely necessary

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Builder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case awsome protection from otter box Solid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Close to being perfect for my needs. Hard plastic needs to be broken in for easier use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for iPad pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable my dogs knocked iPad on the floor didn’t break at all

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels loose and cheap especially for the price I paid and expecting to fully protect a $1000 product I am disappointed I would return.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    EXCELLENT CASE - WORTH IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY STRONG AND STURDY CASE. OTTERBOX IS THE BEST CASE FOR ANY ELECTRONIC DEVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my otterboxes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used this product with my new IPAD pro. I’ve always used otter boxes to protect my iPhones and IPads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best technology ever, great purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the durability and accesible use of ipad tablet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poorly made product. The stand that is supposed to support it standing up Broke on one side with in first 30 days.The other side broke with in 60 days now only lays flat on the table. Unfortunately it was a big waste of money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox for my iPad are essential for my use like the stands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection for Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a new otter box with every iPad. They have saved so many from breaking over the years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    gone with the wind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much and many pieces to assemble. renders the magic keyboard useless

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Please reach out to our Customer Service Team and we would be most happy to troubleshoot or assist with installation instructions! OtterBox

  • Cons mentioned:
    Build quality

    Rated 2 out of 5 stars

    Breaks easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just after a month and a half and the stand broken

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Much improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgraded defender. So much easier to use than the last iteration. It’s a lot more versatile

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 2 out of 5 stars

    Otterbox cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best that Otter has on the market. Plastic syand broke as the tech was installing it on my ipad

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are glad to hear that the retailer helped with this issue. OtterBox

  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated it ,took it off and garbage it. Bought a much more user friendly one else. What a waste of my money. The slit in the camera side allows specks of lint etc to get under the screen cover. Would not recommend this to anyone!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Couldn’t be happier. Would buy again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All functions do not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume control button doesn’t work I have to take it out of case to turn volume up or down

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear the volume control button is not functioning correctly on your Defender Series case. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation! OtterBox

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