Customer Ratings & Reviews
- Model:
- 77-95232
- SKU:
- 6580002
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Defender Series for Apple iPad Pro 13-inch (M4) provides good protection and fits well. Many appreciate the inclusion of a built-in screen protector. However, some customers find the stand to be of lower quality and mention that the case adds noticeable weight to the iPad. There are also concerns about the build quality and the pen cover's durability.
This summary was generated by AI based on customer reviews.
Love my otterboxes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not yet used this product with my new IPAD pro. I’ve always used otter boxes to protect my iPhones and IPads.
I would recommend this to a friendMax
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox for my iPad are essential for my use like the stands
I would recommend this to a friendDisappointed customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated it ,took it off and garbage it. Bought a much more user friendly one else. What a waste of my money. The slit in the camera side allows specks of lint etc to get under the screen cover. Would not recommend this to anyone!!!!!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
gone with the wind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much and many pieces to assemble. renders the magic keyboard useless
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Please reach out to our Customer Service Team and we would be most happy to troubleshoot or assist with installation instructions!
Best Protection for Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase a new otter box with every iPad. They have saved so many from breaking over the years.
I would recommend this to a friend- Cons mentioned:Build quality
Breaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just after a month and a half and the stand broken
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Bring back the previous design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model compared to the last model is a very design. The rubber backing doesn’t fit the tablet very well it’s loose on the bad and have ridges in the material. The tablet stand is very awkward and difficult to manipulate in fear of breaking it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Much improved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the upgraded defender. So much easier to use than the last iteration. It’s a lot more versatile
I would recommend this to a friend- Cons mentioned:Stand
Otterbox cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best that Otter has on the market. Plastic syand broke as the tech was installing it on my ipad
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
Lack of CUSTOMER SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get me wrong I love OtterBox. But today Best Buy lost a customer who was loyal from 2010. They shipped me this product. Someone had opened the bottom of it pulled it out scratched the plastic cover. I cannot return it. They don’t care if you have Covid for 3/4 of a month I was told by a supervisor I should’ve had someone take it back for me. BBB HAS BEEN CONTACTED.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
iPad Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Couldn’t be happier. Would buy again!
I would recommend this to a friendAll functions do not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control button doesn’t work I have to take it out of case to turn volume up or down
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear the volume control button is not functioning correctly on your Defender Series case. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation!
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality. Easy to use. Durable. Funtional. Good looking.
I would recommend this to a friendIpad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very nice. I recommend it to anyone.
I would recommend this to a friend- Cons mentioned:Stand
Ok at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great protective case, but the screen protector has a bunch of glare. Then the stand feels cheap
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing some issues with the features of the Defender Series case for your iPad. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
easy of use and weight are detriments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cumbersome, difficult to place the iPad into. Returned
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
- Cons mentioned:Build quality
M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy stand with tiny little plastic pegs that just broke. Poor design and quality for the price!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Debra! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Hi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t put it on yet Hopefully it will be fine. .
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .While the original purchase placed is on the way to meeting your protection needs, please contact our Customer Service Team with any product questions.
- Cons mentioned:Stand
Broken Stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand broke within two days of use.I wasn't able to return it since I was traveling abroad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Otter ipad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. Very difficult to use. Part of it did not work properly. I was very disappointed because I like my iPhone otter cases.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
