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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers praise the Defender Series Pro for Apple iPad Pro for its excellent protection, quality, and convenient features like the stand and pencil holder. Users appreciate the good fit, ease of use, and enhanced grip. Some customers find the case a bit bulky and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 363 reviews
  • Rated 1 out of 5 stars

    If you think you’re getting new, then think again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in store to retrieve my pick up order just to discover that the box was already pre-opened and used and try to swap out with another one to discover that the pin cover was missing on the case. What’s the point of paying a brand new price just a received a pre-opened returned item?

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Oh no! We're so sorry to learn about your experience with the Defender Series Pro case for your iPad Pro 11". We understand how that can be discouraging. We're unsure of what exactly happened here, but we're confident our friends at Best Buy will be able to get this sorted right out for you. If you need further assistance or have any questions, please don't hesitate to give our friendly Otters a ring at 1-855-688-7269.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reallt like for my kids school machine. Pencil keyboard etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Has plenty of space. Great features. Definitely would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. The only thing I would like would be to have the option for a screen protector built in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case I works well and looks nice works good with Apple Pencil

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand isn’t stable. Design of case around pencil area is flimsy. Magic keyboard is a much better option.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the shield stand and Apple Pencil integration, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great IPad and Apple pen case design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really awesome! Thanks Bestbuy and Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Designer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product! The Geek Squad is always very helpful and knowledgeable. One can count on getting quality in products and service at Best Buy every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, does what it is designed to do!! Overall good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy Duty Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great product and I like how versatile it is. My kid is always dropping things and it has not given in yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Does Not Disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always OtterBox does not disappoint. I purchased this for my new iPad and am very satisfied with the quality and durability of this case. Still the best to protect your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. Good value and price for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very study and you can be at ease when your toddlers are carrying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Case cover

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics is great great feelings for the hands and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is fantastic if you plan on traveling your iPad a lot. I use mine for school so it goes everywhere with me so this case is great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, it's an otterbox after all. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid construction as always for otter. Front cover is really tight so until its loosened up its a pain to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i did. Works as it should and i would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case that has a section the opens to allow Apple Pencil to charge. Only drawback is lack of screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits well and has a compartment for the Apple Pencil

    I would recommend this to a friend