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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Defender Series Pro for Apple iPad Pro for its excellent protection, quality, and convenient features like the stand and pencil holder. Users appreciate the good fit, ease of use, and enhanced grip. Some customers find the case a bit bulky and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 363 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great, stand could be a bit bigger though…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Otterbox Defender so it’s great. Protects the new iPad really well. It’s just bulky and the stand doesn’t work very well unless it’s on a very flat surface.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good overall.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a good case. It does not have an included/built-in screen protector, and if you put the exterior shell on or take it off one corner at a time, you can risk bending the whole device. So my advice is to be careful. But it does seem to offer good drop protection, and it is compatible with the Apple Pencil. I have my iPad Pro 11 in this case with a Zagg Invisibleshield Glass+ glass screen protector. They work well together. That said, I do think this case is very overpriced. That's Otterbox's fault - not Best Buy's.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    Great iPad protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit & excellent protection for my iPad Pro Best case & stand for your iPad. Durable & longlasting

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase it protects the ipad amazing also the cover turns into a stand so thats a great plus

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox case has proven to be the ultimate protector for my iPad, keeping it safe from all potential damage.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    It's an Otterbox - Of course it's great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've ever pet an otter, you probably got bit! That has nothing to do with this product other than the name. Otterbox's are known for their quality and durability. This product is no different. Of course, my wife already says the iPad is heavy, so she took this off to make it lighter and still doesn't use the iPad, ugh.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best case ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one lf those product you get when you really wanna take care of your i pas and make sure you dont do any type of damage to it even in the corners where it matter the most very slick and very protective at the same time no other case provides that in both aspects

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Former customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way. Sorry used to be a big fan of this protective case but not any more. Otterbox decided to go the way of most retailers. Giving less product for more price. The older cases included an integrated screen protector which was a great feature and made the Otterbox stand out against other competitors. Being a contractors this was a great feature to have for Ipads in the field. Great to have overall protection against drops as well as dust and dirt infiltration. Otterbox obviously decided to get into the screen protector game. Unfortunately an aftermarket screen protector is not the same as an integrated one. Especially in the construction industry. Invariably these applied screen protectors do eventually fail usually sooner than later so it can be a never ending cost. Something I'm sure Otterbox did the math on. Probably the worst thing about this whole scenario is the price was kept the same. So goodby Otterbox hopefully others will take notice and send a message to their marketing department. I'm sure with a little research people will notice that their are other less expensive and comparable in quality products out there.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. Keep in mind, all of our screen protection options are also covered by our amazing warranty, so if anything should happen to your screen protector, we're more than happy to get it replaced. If you run into any issues with your current case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good! I always buy the Defender series for my phones and have never had one single broken screen. Its just simply the best for cases.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice but overpriced.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes some good cases, I think they're overpriced but nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough as usual

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits very well so far and it is very heavy duty. It was the only case I could find that had a grippyness to it, all of the others were slippery. I like how the side opens to charge my Apple Pencil too. Hopefully it will continue to fit tight. I’ve had quite a few of these otterbox defender cases and they have all been very tough but after a couple of years they start to stretch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Bulky Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection even if it does make your iPad bulky. I dropped mine down a flight of stairs last week and it was just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my phone a little fatter, but when it hits the concrete or bounces off the floor, it’s still works, and it doesn’t break and the little plug seems like a nuisance, but it keeps the dirt out of your charging port

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    My iPad cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great goes smooth an the rubber coating helps from breaking if dropped

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great case overall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I don’t really like the area near the Apple Pencil it is very thin between the screen and pencil with makes us lose and wobbly in that area. It gives you the impression it could break off. Other then that it’s a great case!

    I would recommend this to a friend
  • Pros mentioned:
    Stand

    Rated 5 out of 5 stars

    Buy it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sturdy. It definitely passed the fall test. The stand & pencil holder are really convenient. Favorite purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    Decent case, no screen cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case and it protects the iPad effectively and provides a nice setting stand. Too bad it doesn’t come with a screen cover.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Weight

    Rated 4 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and heavy, will truly protect the device but it is just bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectlectly and feels good. Helps protect it from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    A great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keeps the iPad Pro protected properly.

    I would recommend this to a friend
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