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Customer Ratings & Reviews

Your price for this item is $41.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,992 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Iphone 12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Strong protection. Actually makes the iphone less likely to slip out of your hand. The camera lens on the back of the iphone protrude out quite a bit. When setting the phone down on its backside, the case fully protects the camera lens. Without a case the phone does not sit level since it is resting on the lens. Depth wise it is less than the Otter case I used on my previous Galaxy S6 phone. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Belt clip

    Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case provides the protection that my phone needs I work in construction. This one is a replacement. The latch that holds the phone in the belt clip wore out. I buy the same clip/ case for every phone I get. I’ve done this for the last 10 years. I like the Otter box cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works well but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone protector works well. The covers for charging port and silencing port could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new OtterBox. Glad I could find one for an Apple iPhone 12. I also bought a new screen protector. The Best Buy staff replaced my protector and put my new OtterBox on for me. I received Great Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when we upgraded our phones. Have used this case for older versions of iPhones and have had great success with them in the past and have had the same great protection so far. Would definitly recommend if you want a great phone case with good protection and without too much bulk. My husband farms and this works great for him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Perfect care!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case. It’s got the bulk to protect without being massive. Very easy to install. This is what I love - put the phone in there and forget it. Only thing I am not crazy about it is the cover for the charger port. Not easy to use but That’s probably the point - to keep that port from getting all kinds of lint in there. Just hope it doesn’t break.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid snug cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case yet not too bulky. Good protection while the charging port and sound on/off is protected but not making them difficult to access. I love the product but wished that the fitting instructions were a little clearer for those of us less technically minded people new to the Otter brand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Phone Case Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a huge fan of Otterbox as it offers the best protection possible. Well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use, Fit

    Rated 5 out of 5 stars

    nice cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well made, perfect fit, easy to put on and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Nice case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough, good back grip, definitely the best protection case out there!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Accidentally Tested It On A Concrete Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was for my new iPhone 12. It fit perfectly and the installation went without a hitch. The side buttons are easily operated, which has been an issue with other cases I have purchased. And, I inadvertently tested it a few days ago when I dropped the phone on a concrete surface. Happily, the case worked as designed as the phone is still good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protection, lightweight, comfortable, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox for the win!!! Again!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have had an otter box case on every iPhone I’ve had, and happy to say I’ve never broken any of my iPhones or cracked or even scratched one! For some that may not be a big deal but for someone that is a lawn care worker it’s a miracle!!!! These cases are worth every penny, and when paired with a good screen protector they absolutely are worth their Weight in gold especially if you have a job that puts your phone at risk for damage or are prone to accidents with phones. The screen protector I’d recommend is pricey but after researcher and seeing the absolute inability to put a scratch of any kind on one I’d recommend the Sapphire X screen protector by Shelley’s . These two products put together will offer you some of the best phone protection possible!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox Defender Pro is slimmer and lighter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my black Otterbox defender pro for iphone 12pro, however I like the thicker Otterbox defender that I used for my iphone Xs. The thicker one has more protection and the inner frame is thicker. The defender pro outer frame is not as recessed as the former version giving less protection around the camera and front. In exchange for less protection, the case is slimmer and lighter. I looked at alot of cases and still think Otterbox Defender is the best product on the market. I just wish there were more colors available.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Defender Forever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the feel of this case around my phone. The device had that fragile feeling until adding this. Out of the box the case seem not very impressive m, but once I snapped everything into place it feels sturdy and protected. Paired with the insignia glass screen protector as this case has no built in screen protector, highly satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Keeps phone safe

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone protected and safe. Dropped it many times and my phone is still intact.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iPhone protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, does a great job at protecting my iPhone!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    The OtterBox Defender Series Pro iPhone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Series Pro iPhone case is great. I am now using for an year and never had any problem. Case is thick and heavy, but phone working very well. It does not come with build-in screen protector; however it is comparable with most screen protectors which is available.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Price

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection and easy to install. A bit bulky and expensive, but I guess that’s what comes with protection

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    Expensive but well made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made product as I would expect from an Otterbox. It is not as bulky as the Defender I had on my iPhone 6s. My only complaint is that it doesn’t have a screen protector built in like my old one. For the price I think it should be included or a bundle option should be available. Overall a great product.

    I would recommend this to a friend
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