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Customer Ratings & Reviews

Your price for this item is $41.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,992 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this particular case for all my iPhones. It has never failed me. I even drove over by mistake in my one ton pickup and not a scratch was found. I do like this newer version without the built in screen protector. My $800 phone is protected!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case protects phone well. Would buy this again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great cell protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protecting cover. Stays on securely. Good price compared to cell phone prices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Protection is Lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned previous versions of this phone case for other iPhone models, and I have to say this isn't my favorite. I think it does a good job overall, but it's definitely not the same robust protection as previous models. Other models came with a screen protector, but this one didn't. I would recommend it for what it is, but definitely don't pay full price if you're able to snag it on a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slim and Reliably Protective!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice iteration of otterbox’s reliably protective cases. In a much slimmer and still sturdy and drop resistant design, this case is a satisfying to have on as additional protective to your device

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Otter Box Defender Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my Otter Box Defender for the new IPhone 12. It fits just perfectly around my IPhone like a glove. The feel of this rubber texture,has a gripping hold that won’t slip off your hands. Definitely worth getting for your IPhone 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good , saved my phone from potentially breaking it few times . Got one for iPhone 12 Pro now I have one for iPhone 16 pro , made to last .

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Better than any Amazon case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had not broken after many drops but I noticed yesterday the case is broken by the mute switch. still using it and seems to still work. There is no screen protection so keep that in mind. better than any phone case I bought off Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Good Iphone 12 Pro Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Light and very durable case. Perfectly fits Iphone. Rugged protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    A high dollar case for your high dollar phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes solid phone covers a person can hold confidently. The fit and finish is perfect. It is smooth without being slick, which allows me to put it in my pocket without snagging the pocket. This case doesn’t add an excessive amount of bulk. I wish the cover were QI compatible so that I could use charging station, but in life there are always trade offs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. It feels very durable and. It bulky in your hand. Fits snug and was easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Would Give 5 Stars - However . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 Stars - However, it no longer comes with a Screen Protector & OtterBox didn’t lower the price to reflect it. If you want Screen Protection you have to purchase one from another source increasing the overall cost. It does offer good protection overall.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the covers they are truly a life saver indeed. I love the protection that it provides us plus the fact that this case is waterproof is awesome. It nice and sold case for that matter.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Accident Prone Husband

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband says it is a good, solid case for those that are accident prone. He has enjoyed it so far and does not think it adds too much bulk to your phone yet still keeps it protected. He would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Solid case with one minor annoyance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad's phone. It's a little bulky for my taste, but he likes it because he is older and it gives him a better grip on the phone. He is also prone to dropping it and it offers great protection. The only thing I don't like is the rubber flap covering the charging port, which just gets in the way. I cut it off and saved some frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price, Screen protector

    Rated 3 out of 5 stars

    Money Money Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best brand to buy but I would have to say this, they are really expensive and now they took off the intergraded screen protector so you will have to spend even more money on one of those so its ridiculous.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality, Grip

    Rated 5 out of 5 stars

    iPhone 12 case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case and truly does what it’s supposed to! It has a great grip and I’m not worried about the phone accidentally breaking if it falls

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is an Awesome case! Love outer box! If you are looking for protection for your phone, Outer box is the way to go cause the product is gripping and give you ease of the phone not slipping out of you hands.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Otter box to protect my I phone! I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Usual suspect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits new iPhone perfectly. You do need a screen protector. These new cases don’t come with the normal screen covering from Otterbox. Usual quality from Otterbox.

    I would recommend this to a friend
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