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Customer Ratings & Reviews

Your price for this item is $32.00
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1978 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,978 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is pretty lightweight, feels great not to bulky, and looks amazing!I work construction and this phone case keeps my phone safe.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Better than any Amazon case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had not broken after many drops but I noticed yesterday the case is broken by the mute switch. still using it and seems to still work. There is no screen protection so keep that in mind. better than any phone case I bought off Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great cell protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protecting cover. Stays on securely. Good price compared to cell phone prices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great case-not good for wireless charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, very sturdy. The only drawback is that I have had to take off the outer shell if I want to charge my phone via the wireless charger I have. Probably have stronger wireless chargers out there but yeah. Wireless charging won’t work while this case is on it, but I prefer the protection it offers because I can be clumsy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is what I have used for my phones, it is sturdy, protects the phone from falls, it has a clip which I use always. It is easy to put on and take off, the clip rotates so you can use it anyway you like. All in all a great produect for iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this particular case for all my iPhones. It has never failed me. I even drove over by mistake in my one ton pickup and not a scratch was found. I do like this newer version without the built in screen protector. My $800 phone is protected!

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Quality but too thick.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does the job it was designed for but makes it hard to charge using a wireless charger.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case works good on iPhones good quality I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Protection is Lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned previous versions of this phone case for other iPhone models, and I have to say this isn't my favorite. I think it does a good job overall, but it's definitely not the same robust protection as previous models. Other models came with a screen protector, but this one didn't. I would recommend it for what it is, but definitely don't pay full price if you're able to snag it on a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone holder

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product really protects my phone, service was fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slim and Reliably Protective!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice iteration of otterbox’s reliably protective cases. In a much slimmer and still sturdy and drop resistant design, this case is a satisfying to have on as additional protective to your device

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Otter Box Defender Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my Otter Box Defender for the new IPhone 12. It fits just perfectly around my IPhone like a glove. The feel of this rubber texture,has a gripping hold that won’t slip off your hands. Definitely worth getting for your IPhone 12.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Good Iphone 12 Pro Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Light and very durable case. Perfectly fits Iphone. Rugged protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender for iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box is excellent iphone protection, rugged, and good look and excellent tactile and physical feel. ONLY CRITICISM - The instructions in packaging for attaching this box to iPhone - - SUCKS ROTTEN EGGS...I had to go to youtube to see how this item gets attached to iPhone. Beyond this critcism the product is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    A high dollar case for your high dollar phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes solid phone covers a person can hold confidently. The fit and finish is perfect. It is smooth without being slick, which allows me to put it in my pocket without snagging the pocket. This case doesn’t add an excessive amount of bulk. I wish the cover were QI compatible so that I could use charging station, but in life there are always trade offs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box case are great a bit expensive but great quality

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Would Give 5 Stars - However . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 Stars - However, it no longer comes with a Screen Protector & OtterBox didn’t lower the price to reflect it. If you want Screen Protection you have to purchase one from another source increasing the overall cost. It does offer good protection overall.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip

    Rated 5 out of 5 stars

    iPhone 12 case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case and truly does what it’s supposed to! It has a great grip and I’m not worried about the phone accidentally breaking if it falls

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price, Screen protector

    Rated 3 out of 5 stars

    Money Money Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best brand to buy but I would have to say this, they are really expensive and now they took off the intergraded screen protector so you will have to spend even more money on one of those so its ridiculous.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the covers they are truly a life saver indeed. I love the protection that it provides us plus the fact that this case is waterproof is awesome. It nice and sold case for that matter.

    I would recommend this to a friend
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