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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1979 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,979 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    i-phone 12 Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one fits the i-phone 12 perfectly, has a better grip that the old one that finally wore out after about 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my device...especially for those of us who drop their phone frequently

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use

    Rated 5 out of 5 stars

    Mr. Anderson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and sturdy! Good for inside pocket also.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox all the way! The quality of their cases is amazing. I bought it for my husband, he works in construction, so it’s a must to have a good case to protect his expensive iPhone 12!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our new iPhone! The very helpful best buy employee put on the glass screen protector and the phone cover with such perfection that I could never have done! Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my iphone 12 pro, it is fully protected and the grip is great, I dropped the phone in Sabino Canyon and did not suffer any damage. I highly recommend it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Short of the screen protector.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit for my phone and a competitive price, however there was no screen protector included.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for my last phone and it is very bulky and it didn't fit in my pocket easily. I dropped it several times and never damaged my phone. I have a newer phone and bought a smaller, more attractive case for my new phone but, I don't think that the newer case is as sturdy. When I purchase another phone I will buy another OtterBox case because I think it offers better protection for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great iPhone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great! Great protection for your iPhone. Very easy to install and remove. I like that you can still touch the iPhone's glass and not a plastic screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box defender series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone cover/case. A protector with strong material to protect my phone from breaking. Otter box defender series pro for apple iPhone is highly recommended with reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    OtterBox Defender Pro case for Apple IPhone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent protection against dropping. And having a clip holster is convenient. A little less bulky than previous otterbox’s, but still offers great protection.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 4 out of 5 stars

    Applefan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a case for new iPhone and was familiar with Otterbox from years ago. It’s a decent case and not too bulky . My only wish was to have a screen protector which the case doesn’t offer . I purchased separately a two pack of tempered glass screen protectors and was good to go .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender Series Pro for Apple

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and holds the iphone securely with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best protection you can buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox! Best protection that you give your cell phone. It’s a bit pricey but worth it the way it protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Grippy Protection Goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as thick, bulky and heavy as older otter boxes but still provides great protection and a grippy case so it doesn’t slip out of your hands in the first place.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection for my new iPhone 12 and provides a better grip to keep from dropping. Although if I drop it, there’s good protection against potential damage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, easy to install, I like having a belt clip instead of carrying my phone in a pocket. I feel like my phone is well protected from accidental drops, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Need the extra added protection the Defender offers. Just wish it had a cover for the screen like the older models have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m that person who always break their phone I had the otterbox for my iPhone 8 Plus and my phone survived I dislike that it had the extra layer plastic thing for the screen I had to removed it and I was actually skeptical on this otterbox because of the plastic screen but I’m in love no plastic screen and it does not feel bulky either. Only thing I wish they had was more colors for the 12 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the standard in the construction world

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an Otterbox Defender for my new phones. This case is the slimmest one yet! Just add a screen protector (sold separately) and you’re good to go! This is the case I use at work. I appreciate that it includes a belt clip, since I hate having it in my pocket while I’m working (construction/plumbing). I have no problems using a wireless charger with this case. And there is nothing that interferes with the sound volume and quality. As far as I’m concerned, this is one of the best cases to get if you want to keep your phone free from damage.

    I would recommend this to a friend