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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 675 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell's exceptional protection and its surprisingly good grip. Many appreciate the case's snug fit and ease of use, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 675 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox IPhone case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best cases I’ve have had in a long time I had the exact same phone case for my 11pro but when I traded that in and got a 14 pro max I quickly found a case in that size. I for some reason drop my phone frequently when I’m walking by accident or if I just forget my phone is on my lap and I get up and it just drops screen first. Super Sturdy lasts a long time only thing that might snap if not careful is the plastic frame that goes underneath the rubber outer shell. It could snap when taking of the case for cleaning or rearranging it. I remember I dropped my phone corner first into concrete sidewalk and was like oh no it has to have cracked now but because of the case being so well designed my phone was 100% fine and not a smear or smudge from the concrete on the corner of where it fell. Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made case no gimmicks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very durable I build elevators for a living and have dropped my phone plenty of times and this case has saved me slot of money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Sturdy Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you would expect from otterbox. Good protection for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Very durable case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case. Easy grip. Made my phone look like new

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defense Pro Cell Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new iPhone 14 Plus Max cell phone when Apple stopped the software and security updates for my iPhone 7. After spending such an outrageous sum for the phone, I wanted to be sure I had the best protection available. After researching cases on the internet, reading reviews, and confirming with a Best Buy employee, I bought this case along with a Zagg screen protector. I now feel confident the phone is well protected and will be safe from any damage if dropped and am no longer nervous in handling it. The case does add a slight more weight to the already heavier phone than I am used to, but doesn’t bother me at all. The added holster with a kick stand is a nice feature and added protection for the phone if thrown into a tote or luggage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chunky and Protective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chunky case. Its pretty solid and it can withstand hard impacts. Can’t use magsafe accessories though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sturdy phone case !! I have dropped my phone multiple times and no damage . Clip holds it securely to belt . Just wish it had some kind of cover to protect the camera lens more but the raised bezel around it definitely helps.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent this is second one I purchased it very good and really protects phone. Worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case easy to install very protective. I will buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an Otterbox, solid phone case for my work where I am always at risk of breaking my phone. Would absolutely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Black for Iphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box is great. It was a present for my Husband. He has always had cracks in his phones as long as I can remember but when I bought him the new IPhone 14 ProMax I was determined to keep it safe!! This phone has been thrown around, dropped and lost but it’s in tip top shape. I would recommend it to everyone!! Awesome phone protector. It looks good too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped my phone many times and still is in great condition

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Premium case for a premium phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has a great grip and feel to it, makes handling a heavy phone a lot easier. This is the best case I have seen for the iPhone 14 Pro Max. It is well worth the investment to protect and use your phone. Cheaper cases don't get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Near-perfect fit, as usual. Umpteenth replacement with a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    An iPhone must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once, I purchased an inexpensive case for my iPhone. After I dropped my phone and broke it, a friend recommended the Otterbox series. I've never owned an iPhone without an Otterbox case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is superb. I drop my phone a whole lot and with this case I need not worry about any breaking issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the OtterBox Defender Series Pro for my iPhone 14 Pro Max. It feels incredibly sturdy and gives me confidence that my phone is well-protected. The multi-layer design and port covers add serious durability, and I love that I can still use MagSafe charging without taking the case off. It is a bit bulky, but the peace of mind is worth it. The included holster with a kickstand is a nice bonus too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for more protection for my new iPhone 14 Pro Max. Fits good back pocket jeans. A little dye from jeans but not that bad. A bit hard to setup with my small hands lol. It’s a great phone case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iphone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my iphone strong and durable heavy duty

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great case for rough work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im always dropping my phonein and out of work this case makes me feel comfortable that my ohone wont break. Ive used otter boxes for years and its always protected ny phone

    I would recommend this to a friend
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