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Customer reviews

Rating 4.8 out of 5 stars with 710 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the level of protection offered by the Defender Series Pro Hard Shell for Apple iPhone 14 Pro Max, as well as its grip, fit, and ease of use. Many appreciate the case quality, price, and included belt clip. Some customers have noted the absence of a screen protector and the lack of MagSafe compatibility, while others feel the case is not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 710 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Otter Box Defender does job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very thin and form fitting compared to previous cases. It is a bit difficult to apply and remove.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good caseworker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, I’m not sure why they no longer make it with a built in screen protector. That’s the only con for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product completely satisfied. I found it on sale on the Best Buy website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEED A CLEAR MAGSAFE DEFENDER NOT JUST IN BLACK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has always been good , but I think you need to update your color selections. I'm old and I utilize the belt holster and because of that I am limited to a very few colors. I would love to see a CLEAR magsafe defender series to show off my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects very well. Keeps the phone from getting scratched or broken

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Defense all day

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a rock but otter baby. Not to bulkey for how well it protects my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great itam

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Keeps my phone safe and i drop it fairly often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone case. It’s very durable and perfect for the kind of work(construction) I do. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cat crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cat jumped onto a shelf in laundry utility room knocked 2 one gallon cans of paint from about 10 feet high came in from cutting grass started emergency clean up grabbed phone with paint on hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, fast delivery!! So happy, definitely will order again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Case I Use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that's sturdy, rugged and stylish. Have used only OtterBox cases on all my phones and none of them has ever been damaged when dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From phone to hockey puck!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After you get this OtterBox on your phone, you could use it as a hockey puck!!! It is the greatest thing since sliced bread!!! Thank you, Best Buy for carrying quality products. You’re gonna love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dadtastic!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish on my hip, with my new balance dad shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe for work environment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend works in an environment where work boots and tools are standard and he got a new phone and ONLY wanted another OtterBox, nothing else would do. No issues, very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone miss it great video quality and screen is the perfect size for big handed individuals like myseld

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone company

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped me was very helpful and super kind and friendly also explained every details and information. Next time I would like for him to help me out again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Cover made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box cases are so protective I do not use the I-phone without the cover I will wait till I haves the case before even turning the phone on!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for every iphone I own over the last 19 years. Yes, it a little clunky but I’ve never experienced a crack screen. Plus the kick stand helps with better viewing while watching videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox I-Phone 14 Pro-Max -W-Wireless Charging !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and Wireless Charging works on I-Phone 14 PRO-MAX !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5Star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal i always buy from bestbuy online when shopping

    I would recommend this to a friend