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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 710 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the level of protection offered by the Defender Series Pro Hard Shell for Apple iPhone 14 Pro Max, as well as its grip, fit, and ease of use. Many appreciate the case quality, price, and included belt clip. Some customers have noted the absence of a screen protector and the lack of MagSafe compatibility, while others feel the case is not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 710 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has not broken yet sonthis is great!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work for a low voltage company and have drop the phone from about 30 feet and with thos case on it had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Iphone 14 promax

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it until now but the rubber start to get loose but the protection is good.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Ryan! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Mecanic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good no problem to user nice pictures good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always I always find a good quality product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRAD at the Wesley Chapel store was so helpful woth my purchase. I really love my phone its fast with nice size. Happy I upgraded. This phone holds a longer charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish they had this for the 13 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice lip on the front to prevent phone from landing on the glass, I’ve always used OtterBox and will continue to. Not sure why they couldn’t use this design for the 13 pro max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the fanciest, but it works amazingly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this to be both effective and aesthetically pleasing

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong and Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If protecting your phone is a priority this is what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good usual otter box product protects pretty well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t be a product like this very dependable I drive trucks and I drop my phone from the top of the truck numerous times and nothing happened so yes I say very dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy iPhone case from Otterbox. Definitely recommend if you’re looking for a durable case. Love the blue color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecstatic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really enjoying the 14. Customer service was exceptional at Best Buy and I left within one hour with the product of my choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color Canyon is PINK, not red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canyon is PINK not red, This was for a man!! It's the second phone case that has broken. He wears it on his belt, not many manufacturers make the same type of Otterbox design. The broken ones were replaced. Otterbox was notified. Cannot use the color called Canyon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love.... another great product from OtterBox! Installed it on my phone with zero problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great I've had it through a year of drops and I'm just now looking for something new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, a condom to protect my phone too.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the defender and also screen protector, my phone would be dead. I am incredibly hard on phones. Now they last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case love it would recommend to someone who drops their phones a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case and is ideal for what I need for my iPhone 14 promax I am a construction worker, and this OtterBox is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It hasn't failed me yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the OtterBox Defender because it hasn't failed me yet over the years. It makes the phone larger, but, to me, it's worth it.

    I would recommend this to a friend