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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 710 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the level of protection offered by the Defender Series Pro Hard Shell for Apple iPhone 14 Pro Max, as well as its grip, fit, and ease of use. Many appreciate the case quality, price, and included belt clip. Some customers have noted the absence of a screen protector and the lack of MagSafe compatibility, while others feel the case is not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 710 reviews
  • Rated 1 out of 5 stars

    Broke the back of my iphone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back of my iphone broke still with this expensive case on!! This otter box case is literally $80! Insane price for my phone to just break!! So sad about it. I got this case because unfortunately i do drop my phone frequently but thats why i invested in a case that was supposed to keep it from breaking. & sadly for me it cracked into a million pieces :(( i cant say i recommend this at all. Will not be buying again ;(

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Strong and durable. Charging port cover fits snd works well. Price was higher than most other products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to keep your phone safe and not breaking it, I am recommending to go with OtterBox and this is the best one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work and travel. I have piece of mind with this case when i have it on. Nice, slim, and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy & Rugged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this case for his 14 Max Pro. He’s a truck driver so definitely needs the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tried & Tested

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Otterbox for years and never had a problem with a broken iphone. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox defender series is the only case I use for my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox phone case for iPhone is excellent especially for the belt clip. Rugged, stays put.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Iphone 14 pro max otterbox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new case… i don’t have to worry about dropping my expensive phone and it breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! This is the second round with this phone protector case and no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Rigid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, make it comfortable when holding. Definitely an essential item to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought Otterbixes were indestructible, it’s durable but it will crack.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Luv it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case i dropedd my phone as i always do and break them well not this time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, keeps my phone protected well. I always go for Otterbox over others

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my phone multiple times. Very good case. A bit expensive but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really protects the iPhone well. I would highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to loose Iphone 14 pro max from holster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The belt clip holster on this model does not easily receive the entire ‘phone leaving the IPhone easy to dislodge from the holster. This happened three times in two days. Beware I’ve purchase the defender with many IPhone Models.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Yikes. You shouldn't have to experience your iPhone/case combo unexpectedly disengaging from that Defender Series Pro holster at all let alone three times in two days, and we're sorry that you've had such an unnerving go of it.

      Let's take it from the top with a brand-new warranty replacement that is sure to properly dial things in for the long haul. Just give our handy Otters a call at 1-855-688-7269 and we'll get one in the works!

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Performance in protecting the device and great new color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and feels very comfortable and strong just loved it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outer covering keeps coming loose from the hard shell. I already processed and paid for one warranty replacement. Doing the same thing. I didn't have this problem with previous models.

    No, I would not recommend this to a friend