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Customer reviews

Rating 4.8 out of 5 stars with 710 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the level of protection offered by the Defender Series Pro Hard Shell for Apple iPhone 14 Pro Max, as well as its grip, fit, and ease of use. Many appreciate the case quality, price, and included belt clip. Some customers have noted the absence of a screen protector and the lack of MagSafe compatibility, while others feel the case is not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 710 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection, don’t hesitate it’s worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone case. Easy to open and install. Very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cover for iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case cover. If it drops it doesn’t break.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great defense for your phone ! I drop my phone alot!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buy…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fits like a glove, pricy but well with it…..,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Otter box for 14 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color slim sturdy case. Beautiful silhouette.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last for years I’m on construction it does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kick stand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is nice. Durable. Wish it had and “kick stand” on the rubber portion. The plastic clip will be nice for summer, not winter. Pretty expensive for what you get.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for the heads-up on your interest in a Defender Series case with a kickstand built directly into the outer synthetic rubber slipcover. No promises on how the future will unfold, but we love sharing this type of stuff with our quality and design teams for them to noodle on.

      If we can ever be of any other Otter assistance down the road, just give us a call at 1-855-688-7269, and we'll always be happy to help!

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    cold broken otterbox case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works good till cold weather. if you drop it once it gets cold it shatters. happened to 2 of my cases already.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jason! We are so sorry to hear you have experienced issues with your case following drops in cold weather. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Otter Box Defender Pro case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and should work nice for shock absorption, but like all of there rubber lined cases, it’s to soft. Within a week it’s stretching out becoming loose at the corners.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used others and OtterBox is the best. They are sturdy and reliable. I have dropped my phone and the case protected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros =Very sturdy , slightly textured material so that it does not easily slip from hand , nice color (magenta/teal) Cons= takes a little maneuvering to get on the phone at first Great case worth the price ; I feel comfortable letting my kids hold !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone case with the otter box protection, but the one con I have is the case can get dirty real quick.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case but wish the price was lower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last otterbox case i had was for my iphone 6 and it was bulky but did its job at protecting the phone. Now i have a 14 pro max and once i saw how these otterbox defender cases look i loved it . Great protection slimmer than older versions . Case is has a lot of grip so it wont fall out of your hands . The top and bottom of the case is raised higher than the sides on the front . And on the back sides are angle making it feel slimmer than it really is . May not work with full cover screen protectors so get your self a case friendly screen protector. Fitment is great phone does not move around in hard plastic cover . And putting on the rubber part over the plastic is way easier than rhe xt cases. Camera on the back has decent protection. Overall im happy with this purchase .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I phone 14 pro max otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case don’t feel as solid as otter box cases used to be. I don’t think this case provide adequate protection for a screen down drop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wears out soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, but bad locking mechanism Clips wear out very soon and phone drops making it possible for phone damages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case. Nice looking. The only con it’s bulky. I switched from a leather apple case that was three times the price of this. This case is awesome if you are clumsy person like me

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection. Bit pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall protection. Would wait for it to go on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case but not enough for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that otterbox cases are really good but the material felt cheap

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! While we are thrilled to hear that you have had a good experience with us in the past, we are sad to hear that you are less than impressed with your Defender Series Pro case for your iPhone 14 Pro Max. We're constantly working to improve our cases with each new release, so although this case may seem thinner in comparison to a case you had in the past, we've thoroughly drop-tested and confirmed this Defender Series Pro case offers a DROP+ rating 4X the military standard (MIL-STD-810G 516.6).
      If you have any other questions or concerns, we would be happy to help! Just give us a call at 1-855-688-7269 and one of our awesome Otters will get you taken care of.
      Best,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Poor Quality and Terrible Warranty Process

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. OtterBox used to make good quality products a decade ago but every year since they have continued to reduce the amount of rubber on the outer shell and padding in the inner shell. Each case I have bought has been ripped apart through normal use after less than a year. Their warranty process is horrendous. They will do everything in their power to not give you a replacement by making the warranty claim process drawn out, forcing you to validate the purchase through an email chain of messages.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with our warranty process. OtterBox