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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 669 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell's exceptional protection and its surprisingly good grip. Many appreciate the case's snug fit and ease of use, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 669 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Outter box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case great fit, great color, at a very great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight & stern case. I love it. Very easy to put on clip doesn’t fall off a pocket very effective.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly protects the phone greatly would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case. It provides solid protection. It has a good grip. It doesn’t slip out of your hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy.. just what I needed to protect my phone. I also love the fact that there is a lifetime warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It does what it says it does in the advertising, and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case easy to use and good investment to protect my new phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox is slim, easy to hold and protects my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I’ve owned. It feels solid. Would buy again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    iPhone case

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid for this phone case. Helped with the drop protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality is great. Phone case is on the bulkier side but not a problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Another Great Product From Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Otter Box! Great protection and easy to install on phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case but mag safe charging doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone case for support. Feels super sturdy and I am never afraid to pick my phone up after I accidentally drop it. The only thing I wish worked for it is the mag safe charger on the back. I had a different otter box case before buying this one and it worked on my 3 in 1 charging station but this new one doesn’t allow it to stay on the charging stand. I think because it is too heavy :(

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very protective its very bulky tho but it’s worth it to protect a 1700 phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case! Best case for ultimate phone protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my Grandson. He had one for his prior I-phone and it protected the phone so well. It fell in water, he has dropped the phone and this item protected the phone very well. So when he got his new I-phone I invested in another one. The OtterBox Defender is by far a phone saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debbie was amazing, she was so kind and helpful. The product has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 14 Pro Max Otterbox Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to say it, I’ve dropped my phone about 5 times already. I’m an electrician by trade, and this case was definitely worth the money. A little more than I wanted to spend initially, but it’s saved my phone and screen and that in itself has justified the cost of this case. Very comfortable, either in the clip or in my pocket. Would definitely recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and very durable. This will be the case I use on every phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case fits great easy to put on and take off for cleaning.

    I would recommend this to a friend
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