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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 696 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell's exceptional protection and its surprisingly good grip. Many appreciate the case's snug fit and ease of use, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 696 reviews
  • Rated 5 out of 5 stars

    Quality is at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description at best very sturdy and heavy duty will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good case pretty slim but protective my favorite case I’ve bought.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outerbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Protects phone from drops. This is my second one. My first one lasted a few years.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protective!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed using this case but it made my phone bulky and heavy. I don’t regret buying it tho.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Doesn't come with instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this a 4 out of 5 for the reason that the OtterBox does not come with instruction on how to put the case on my Apple iPhone 14 Pro Max. I had to look up it up on YouTube. It really fits around the phone well and protects it as well too. I especially liked that the case has a cover for the charger port to prevent dust from getting in.

    I would recommend this to a friend
  • Cons mentioned:
    Magsafe compatibility
    Best Buy Employee

    Rated 5 out of 5 stars

    Great protection but no MagSafe charging

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for text the phone very well however doesn’t seem to work with Apple MagSafe charging.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Go-to case for protection, expensive but good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, very good phone protection. Only drawback is the thin frame surrounding the screen will break after dropping the phone a couple of times. The thin frame needs to be stronger but still give it 5-stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall solid case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good case for the price, otter box knows their stuff

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case Ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine you just paid $1,500 for a new iPhone and then you drop it at the top of a concrete stairway in a building and it hits every step on the way down... Yikes! I was like... NO!!!! Thankfully... No problem cuz OtterBox had it covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It does what it says it does in the advertising, and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality is great. Phone case is on the bulkier side but not a problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my old man's phone. Hasn't broken yet, so it seems like it's doing its job.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Case Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not bulky like the previous iPhone cases. It’s almost like you are holding your phone without a case sometimes. Love the case. The side of the case lines up perfect with the iPhone screen, and have a minimal lip on the top/bottom of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Saved My Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my phone a couple times now and every time I pick it up there's no damage. Sturdy clip, great drop protection, and nice rubbery side grip to hold onto. Great value with a great warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protection for our work work phones. it's Otter Box, so its good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    iPhone case

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid for this phone case. Helped with the drop protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I’ve owned. It feels solid. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Better case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than previous otter box case. The plastic screen shield was terrible on the old case but this one does not have that bothersome feature. Also slimmer profile with same protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    THE ULTIMATE OTTER BOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST CASE TO PROTECT YOUR IPHONE. DONT BE A SIMP GET YOU A DEFENDER OTTER BOX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debbie was amazing, she was so kind and helpful. The product has been amazing.

    I would recommend this to a friend
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