Customer Ratings & Reviews
- Model:
- 77-88728
- SKU:
- 6511042
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro Hard Shell's exceptional protection and its surprisingly good grip. Many appreciate the case's snug fit and ease of use, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
cold broken otterbox case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works good till cold weather. if you drop it once it gets cold it shatters. happened to 2 of my cases already.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jason! We are so sorry to hear you have experienced issues with your case following drops in cold weather. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Kick stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case is nice. Durable. Wish it had and “kick stand” on the rubber portion. The plastic clip will be nice for summer, not winter. Pretty expensive for what you get.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for the heads-up on your interest in a Defender Series case with a kickstand built directly into the outer synthetic rubber slipcover. No promises on how the future will unfold, but we love sharing this type of stuff with our quality and design teams for them to noodle on.
If we can ever be of any other Otter assistance down the road, just give us a call at 1-855-688-7269, and we'll always be happy to help!
Cheers,
OtterBox Customer Support
Otter Box Defender Pro case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and should work nice for shock absorption, but like all of there rubber lined cases, it’s to soft. Within a week it’s stretching out becoming loose at the corners.
No, I would not recommend this to a friend- Pros mentioned:Protection
Otter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used others and OtterBox is the best. They are sturdy and reliable. I have dropped my phone and the case protected it.
I would recommend this to a friend Great quality and style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros =Very sturdy , slightly textured material so that it does not easily slip from hand , nice color (magenta/teal) Cons= takes a little maneuvering to get on the phone at first Great case worth the price ; I feel comfortable letting my kids hold !
I would recommend this to a friend- Pros mentioned:Fit, Grip, ProtectionCons mentioned:Bulk
Great case but wish the price was lower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last otterbox case i had was for my iphone 6 and it was bulky but did its job at protecting the phone. Now i have a 14 pro max and once i saw how these otterbox defender cases look i loved it . Great protection slimmer than older versions . Case is has a lot of grip so it wont fall out of your hands . The top and bottom of the case is raised higher than the sides on the front . And on the back sides are angle making it feel slimmer than it really is . May not work with full cover screen protectors so get your self a case friendly screen protector. Fitment is great phone does not move around in hard plastic cover . And putting on the rubber part over the plastic is way easier than rhe xt cases. Camera on the back has decent protection. Overall im happy with this purchase .
I would recommend this to a friend - Pros mentioned:Protection
Great iPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great iPhone case with the otter box protection, but the one con I have is the case can get dirty real quick.
I would recommend this to a friend I phone 14 pro max otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case don’t feel as solid as otter box cases used to be. I don’t think this case provide adequate protection for a screen down drop.
No, I would not recommend this to a friendWears out soon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, but bad locking mechanism Clips wear out very soon and phone drops making it possible for phone damages.
No, I would not recommend this to a friendGreat Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protective case. Nice looking. The only con it’s bulky. I switched from a leather apple case that was three times the price of this. This case is awesome if you are clumsy person like me
I would recommend this to a friendPoor Quality and Terrible Warranty Process
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. OtterBox used to make good quality products a decade ago but every year since they have continued to reduce the amount of rubber on the outer shell and padding in the inner shell. Each case I have bought has been ripped apart through normal use after less than a year. Their warranty process is horrendous. They will do everything in their power to not give you a replacement by making the warranty claim process drawn out, forcing you to validate the purchase through an email chain of messages.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with our warranty process.
Good case but not enough for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe that otterbox cases are really good but the material felt cheap
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! While we are thrilled to hear that you have had a good experience with us in the past, we are sad to hear that you are less than impressed with your Defender Series Pro case for your iPhone 14 Pro Max. We're constantly working to improve our cases with each new release, so although this case may seem thinner in comparison to a case you had in the past, we've thoroughly drop-tested and confirmed this Defender Series Pro case offers a DROP+ rating 4X the military standard (MIL-STD-810G 516.6).
If you have any other questions or concerns, we would be happy to help! Just give us a call at 1-855-688-7269 and one of our awesome Otters will get you taken care of.
Best,
OtterBox Customer Support
- Pros mentioned:Protection
Good protection. Bit pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall protection. Would wait for it to go on sale.
I would recommend this to a friend U won't be Sorry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but well worth it, we got this for our Sister in law. Best case for iPhone and wireless charging still works with this case
I would recommend this to a friendIphone 14 pro max shotter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color :)) . People compliment my case. Been rocking otterboxes sice my samsung galaxy s6+ . Been more loyal to otterbox than to my girl
I would recommend this to a friendOtterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case as it is so much stronger than the old school cases that had openings on the buttons, caused many broken screens
I would recommend this to a friendOtterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick shipping and lowest price I could find! Otterbox is as expected. Best quality phone case,and the only one I’ll ever buy.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Otterbox doesn’t feel as durable as the older ones.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're not feeling super confident in the durability of the Defender Series Pro case for iPhone 14 Pro Max. We actually put the case through our rigorous Drop+ Protection program to ensure it's up to the challenge, and it did not disappoint!
That said, if something comes up and your particular unit starts to show some signs of fatigue, we'll be glad to help get you set up with a brand-new warranty replacement!
Cheers,
OtterBox Customer Service Team
Case ok clip not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is fine. Belt clip don’t hold good causing phone to fall out easily. I will be returning this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Dom! We are sorry to hear that you are returning your product. But thank you for the feedback! We work diligently to improve our cases with each new iteration of our products thanks to feedback like yours.
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I have used this product before. I purchased a new phone, and with it, a new Otterbox.
I would recommend this to a friend