Customer Ratings & Reviews
- Model:
- 77-88728
- SKU:
- 6511042
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro Hard Shell's exceptional protection and its surprisingly good grip. Many appreciate the case's snug fit and ease of use, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen protector
Over priced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced for a piece of rubber that doesn’t come with any protection over the camera lenses. you have to buy that separate?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We apologize if the Defender Series Pro case for your iPhone 14 Pro Max wasn't quite what you were expecting. This case features raised edges around the screen and camera to assist with drop protection, but we're sorry if you didn't find these sufficient. We don't have any camera lens protectors available, but if you're looking for that next level protection for your device, we'd recommend pairing this case with one of our trusty screen protectors, like the Alpha or Amplify Glass.
As far as pricing goes, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. We appreciate you taking the time to share your thoughts on this case with us though. Please feel free to give our Otters a ring at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Best,
OtterBox Customer Support
Great Covers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent…………………………………………………………………………………………………………………………….::::::::::::::::
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love buying Otterbox. Alway trust it and love the warranty
I would recommend this to a friendBest case for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case I have ever had ! Not to big not to small , just right .
I would recommend this to a friendGood otterbox product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and is exactly as described would buy again
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good case, it take work but it does work with MagSafe
I would recommend this to a friendThe most wonderful case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a firefighter and all my iPhones have used this case.
I would recommend this to a friendiPhone 14 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this item cause i had just up graded my phone
I would recommend this to a friendRugged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rugged, already saved dropped phone. Color true to photo
I would recommend this to a friendGgvcxxf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BjhgfbmmbxAAWEGCVBNLLIJHCZDFFVVBBJJUYTFCVBBLLLLKBBVV
I would recommend this to a friendIphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Intuitive. Great display. Fast with 5G
I would recommend this to a friend!!!!!!!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case did not fit phone well. Buttons did not line up well with 14 pro max. Did not work with my wireless charger.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .It's really odd that the side control buttons of the Defender Series Pro case aren't properly aligning with your new iPhone. Is there any chance you have the iPhone 14 Plus rather than the iPhone 14 Pro Max? That would definitely explain things, since those two devices have nearly identical overall dimensions, yet different control button placement and cameras.
Feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to get to the bottom of the mystery and help make sure your device gets correctly covered for maximum protection and performance going forward!
Best,
OtterBox Customer Service Team
Holds well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s strong and very nice. Only take tome to remove it and putting back. Good product
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're thrilled to hear the Defender Series Pro case for your iPhone 14 Pro Max has been working well for you so far. We apologize if you had any trouble getting the case situated on your device though. We'll provide a link to our installation video for you below that we hope helps make this process easier for you down the line. Is there any other reason we lost out on those additional stars in your review? We'd love to hear more of your thoughts on this case. Please feel free to give our awesome Otters a ring at 1-855-688-7269 with any questions or concerns.
https://www.youtube.com/watch?v=gSNFGjYzWe4
Cheers,
OtterBox Customer Support
Too Much for Something that will easily break.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the “holster” falls off you belt and hits the floor hard enough to break either end-piece, you are out of luck. That holster is of no use, and you can’t buy a replacement. Your only option is to buy a brand new one at the same ridiculously high price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Mike! We are so sorry to hear that you experienced a broken belt clip holster! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox Defender Pro Series Case for iPhone 14 Pro Max
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong durable fits ok can be better. Like it so much
I would recommend this to a friend14 pro mac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s as good if not better available on Amazon for half the price. I used my points which I had available plus paid half difference so didn’t bother me much. Three stars cuz of HIGH PRICE
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although we can't speak to what other companies are up to, we definitely put forth every possible effort — from design and materials to manufacturing and post-production testing — to ensure our cases will provide the very best protection available to help keep your device safe from harm. Sounds like you're interested in something else this go around, but we do hope you'll keep Otter on your radar.
If you ever have any questions about our cases, screen protectors, or power products, just give us a call at 1-855-688-7269 and we'll always be happy to talk shop!
Happy New Year!
OtterBox Customer Support
Not worth the money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never gonna buy again. It’s scratched my phone.!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry for any trouble you may have had with the Defender Series Pro case for your iPhone 14 Pro Max. We get how that could be a bit discouraging, but the case itself shouldn't cause any harm to your phone. We do recommend the occasional case cleaning with mild soap and water to help keep dirt and debris out. We'd love to hear more from you though in order to better understand what went on here. Please give our customer service team a buzz at 1-855-688-7269 with any questions or if you'd like to chat about this further.
Best,
OtterBox Customer Support
- Pros mentioned:Protection
Best protective case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought the OtterBox defender case for my iPhone 14 Pro Max. I’ve used OtterBox Defender cases on my last 3 iPhones, I’ve never had a cracked screen or broken phone, even when I’ve dropped it (full disclosure, I always use OtterBox Alpha Glass screen protector, as well). The only thing that happens is the little tab on the bottom might rip off from being opened and closed so much. If that happens, OtterBox will send you a brand new one for free, you just have to pay $6-7 shipping.
I would recommend this to a friend