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Customer Ratings & Reviews

Your price for this item is $12.99
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Customer reviews

Rating 4.7 out of 5 stars with 250 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Defender Series Pro Hard Shell's excellent protection and secure fit for the iPhone 14 Pro, frequently praising its grip and ease of use. While some find the case a bit bulky and expensive, others appreciate its high quality and lightweight design. The MagSafe compatibility and belt clip functionality received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 250 reviews
  • Rated 5 out of 5 stars

    Outer Box 14 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with Outer Box Phone Case, tried the rest and went back to the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use otterbox because as many times as I have dropped my phone I've never had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except holster.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is as good as ever. I have used Otterbox for years. My only complaint is that the phone case doesn’t fit the holster worth a darn. It is loose with around an 1/8” gap on the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great value and protection for your iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The sales person was intersected in helping me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender case for iPhone 14 pro max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product that’s the reason why I ordered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for iPhone protection & good looking case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Procreation is great and the case is not bulky or difficult to take on and off like past rugged otter ox cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Converting to Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for hubby. We both love it. I'm going to switch from Pixel to Iphone. Pictures are beautiful! Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I would definitely recommend this case for anyone need a durable case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s doing what I bought it for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does when I bought it to do. OtterBox has some of the best cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Protects screen, phone works great with this case. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been really good for work and welding with!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as previous models.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is fine. The hard shell doesn’t fit tight enough. Dropped the phone twice this week. No longer has a screen protector built in.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      You're not wrong to expect a secure fit from the Defender Series Pro case, and we're sorry that things are feeling a bit loose. We'd be glad to help cinch things down with a brand-new warranty replacement, which we trust will provide a great fit for that trusted protection going forward.

      Just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works. While you're the line, we can chat about some screen protection options for your awesome new iPhone 14 Pro as well!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Really solid protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an OtterBox the last time for 2 1/2 years and this one is just as solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe having this as my phone case. I even recommended to my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best protective case there is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, the only change is like to see if being able to use a camera lens protected/cover with the otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped it like 20 times not even a scratch on the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection without being flashy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the protection without being flashy. Having the holster is a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 2 out of 5 stars

    Not so good Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed by quality of this case. I had same Otterbox case for my old iPhone and it lasted long time. Unfortunately this new one is not made with quality. Belt clip doesn’t hold phone in and doesn’t click all the way. I have dropped my phone so many times now because of belt clip part of case. Now it passed the time I can return it or exchange it so I am stuck with this no good otterbox.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry for any disappointment you've experienced with this Defender Series Pro case for your iPhone 14 Pro. We understand how frustrating it can be if that holster won't hold your phone snug. When using that belt clip, we recommend placing your phone in the holster with the screen facing into your hip. If this doesn't secure it, we'd be happy to get you set up with a replacement. Please give us a call at 1-855-688-7269 with any questions or if you'd like a new belt clip!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Reliable case which has saved my iPhone several ti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like these Otterbox cases. With previous phones, they’ve held up to multiple drops. These are a little pricey which is why I only gave 4 stars.

    I would recommend this to a friend