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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Hard Shell for Apple iPhone 15 Pro Max, highlighting its excellent protection and perfect fit. Many appreciate the case's quality, comfortable grip, and ease of use. While some find it a bit bulky and wish it included a screen protector, others have noted issues with wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 515 reviews
  • Rated 5 out of 5 stars

    otterbox win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I've been using Otterbox for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect.. need more lens protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again almost 5 stars! My problem is that there should be more camera lens protection and not so flush with the lenses them selves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unique look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and safe, it’s safe phone from dust and shakes, also look nice and smart look while using in hand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice, but not 100% protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my needs and protects the device overall. But I just wish I didn’t need to buy a screen protector separately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone15pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect and works great just might be a little too bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always gotten Otterbox cases and this one is no different from my previous one. Quality is always top tier.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    No MagSafe

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s goo but there is no MagSafe. If you don’t use MagSafe products this is a great choice for you

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize for any confusion. The Defender Series and Defender Pro Series cases are wireless charging compatible, but do not contain magnets in the case and therefore will not adhere to MagSafe stands or accessories. If one is looking for the rugged protection of a Defender, but also would like MagSafe capability, the Defender XT (with magnets in the case) is an excellent option to consider. If our Customer Service Team may answer any additional questions, please give us a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Rated 4 out of 5 stars

    Good sturdy case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case ! BUT you can’t charge phone cordless does not have the magnetic ring in it. Didn’t know it when I bought it :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, but annoying to have clipped on around your waste. The ability to use the clip as a kickstand is nice, but the bulky case that adds excellent protection also adds a lot of size. I purchased this with a new phone because I wanted my overall phone and case to be smaller, this made the entire package bigger. Great protection that was annoying to walk with.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you grow to enjoy the protective nature of the Defender Pro Series case for your device. Should our Customer Service Team be able to assist with any questions, please feel free to reach out as we are always happy to help! OtterBox

  • Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great material and really great built but a bit bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5/5 Stars Really well Built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Overall great construction. It makes the phone a bit bigger to hold, but it's a great tradeoff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though strong case that fits well. I just wish the charging port cover was a little more durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case. But the right side button doesn’t work so I can take screenshots

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Not balanced. Feels top heavy I’m guessing due to the camera protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with item. Great buy. Love the color and style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good and sturdy. Pretty tight fit and a little pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best defender case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used OtterBox for years , this is the best defender case ever .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new iPhone just too pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decen case love a otterbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case i love case never had an issue with an otterbox!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection, mag safe magnet sucks though. good overall case

    I would recommend this to a friend