Customer Ratings & Reviews
- Model:
- 77-92713
- SKU:
- 6584475
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Defender Series Pro Hard Shell for Apple iPhone 15 Pro Max, highlighting its excellent protection and perfect fit. Many appreciate the case's quality, comfortable grip, and ease of use. While some find it a bit bulky and wish it included a screen protector, others have noted issues with wireless charging compatibility.
This summary was generated by AI based on customer reviews.
Pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good case, not super bulky but also not super slim.
I would recommend this to a friendTearing a bit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in a plumbing trade so this case was much needed due to the nature of my work and using my phone often. I noticed within a month of having this case the film around the lens area started to tear. For being a $70 case. I wasn’t expecting it to fall apart already. Also I do have a 15 pro max and I noticed my phone getting hot especially during the hot Texas day but that is to be expected with this durable hard case.
No, I would not recommend this to a friendWireless charging Otterbox for iPhone 15 Pro Max.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Otterbox for my iPhones. This one says wireless charging and works with MagSafe, but it does NOT do Magsafe charging, only Qi charging. So, I bought the right Otterbox with Magsafe charging.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry for any confusion regarding wireless charging compatibility versus MagSafe. We are so glad you were able to find one of our case options that offers the MagSafe option that you desired. Should any questions or issues arise, please do not hesitate to reach out to our Customer Service Team as we are always happy to help!
iPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that brought out my product wasn’t as pleasant, however the product was great. The agent was very unwelcoming and was a little rude.
I would recommend this to a friendEpic Fail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is rugged but it is not MagSafe compliant. You have to remove the phone from the case to charge the phone without a cord - really bad!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Joe! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions!
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone cracked even with this protection. Like how the phone felt in hand with this cover
No, I would not recommend this to a friendMeh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but does not protect the screen that much
I would recommend this to a friendnot happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it. Too difficult to remove phone.
No, I would not recommend this to a friendNot at all a Defender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all what a defender box should be. There's virtually no protection for the sides of the phone should it fall face down. Don't do it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are finding frustration with the Defender Pro Series case. This case is designed with rugged protection and pairs perfectly with our screen protection products to fully protect your device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any questions, troubleshooting, or issues related to your case.
Case and holster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes unsnapped constantly from the holster, not relieable
No, I would not recommend this to a friendStop sending me emails everyday about reviewing yo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop sending me emails everyday about reviewing your items.
No, I would not recommend this to a friendfell apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.completely fell apart within 2 months. this has never happened to any otterbox i've ever had.
No, I would not recommend this to a friendiPhone protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not protect my phone on the side or edges where the OtterBox is.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Enrique! We apologize that you experienced an issue with your case. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Bad service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very unhappy with the store rep I asked him to use a 5 dollar reward for the purchase
No, I would not recommend this to a friend- Pros mentioned:Grip, Protection
Protection Over Style
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Excellent all around grip. Very solid protection from accidental drops. Could have more color selection.
I would recommend this to a friend Washing machine disaster averted!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this case for the iPhone 14 Pro Max. Today, my phone with case went through an entire wash cycle in a standard washing machine. I found it by using Find My Phone and heard it pinging from the washer! Everything works perfectly with the only little issue being the speakers sound a tad off (not bad, and may resolve once they dry). All other buttons and openings are sealed, apart from the silence slider. The case totally saved my phone!
I would recommend this to a friendCustomer service far exceeded my expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was as described but the experience was AMAZING! I walked in with my 5 year old and the gentleman at the counter noticed him shuffling while they were trying to pull my item. He went above and beyond pulling out Pokémon cards stating he could earn some by doing some math! My son was so excited and hadn’t put them down! Thanks for making my kiddo so happy!
I would recommend this to a friendProtective and Slim ! + Dust guard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid and perfect case. Not huge like otter boxes used to be like but still just as protective as they were. For one I ordered it before the 15 came out and it fit perfectly. Also, my previous phones charging port broke from all the dust and grime over the years. I love that this has a guard so I’ll never have to worry about that issue again. Don’t really care for the buckle clip but I know some people do. I might use it eventually.
I would recommend this to a friend- Pros mentioned:Fit
Otterbox cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! perfect fit for the iPhone 15 Pro Max.
I would recommend this to a friend I phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.--- I had a fantastic experience with AppleCare recently. The team was incredibly nice and provided excellent support. They were attentive to my concerns and went above and beyond to ensure my issue was resolved promptly. Their professionalism and dedication made the entire process smooth and stress-free. Highly recommend! ---
I would recommend this to a friend