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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 45 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Defender Series Pro Hard Shell case for its robust protection against accidental drops and impacts. They also appreciate the case's comfortable grip and precise fit for their Samsung Galaxy S25. The ease of installation and removal is another frequently praised aspect. Overall, the case receives positive feedback for its protective qualities and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Drop protection is excellent! Go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Defender.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, strong case. Great for people who have the "dropsies." Just wish it came in more colors, patterns, etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong case first took me through the most cracked new phone in the process

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. If our Customer Service Team may assist with any questions related to the case, please reach out as we are always happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the Money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this yesterday for my S25. Not 24 hours later, I dropped my phone face first and no damage to the phone or my screen protector. Would buy again :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work phone? check

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kind of otter boxes with the rubber and "work phone" aesthetic are tired. Some of the cooler looking cases from other brands last just as long for half the price. Still, best case for a work phone practically speaking.

    I would recommend this to a friend
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