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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Hard Shell for Galaxy S25 Ultra as a reliable protector for their phones, appreciating its ability to safeguard against accidents and damage. However, some customers have expressed concerns about the case fit, describing it as difficult to put on and potentially too tight, even suggesting it could cause damage during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 265 reviews
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great phone while I was able to get it works very well love how it takes pictures very realistic

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Great and Protective Product. Very Resistance

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact the case protects the phone well, back bezzle for camera with camera protectors fit, but theres barely any bezzle due to the protectors. Would give 5 stars if there was a way to completely cover the cameras from dust and grime.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best you can get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best you can buy! The defender pro is the strongest of them all! If you want to protect your phone, this is the only way to go. Other cases my be more colorfull or seem fun but you will sacrifice protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect case for all phones durable and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection of the phone and the holster is added convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never get anything but a Samsung phone and I love my s25 ultra I upgrade every year I tried Apple once I will never do that again so Samsung is the best one you can get it functions perfectly and I love the pictures that it takes

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Protectors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the OtterBox protector for years now and have never had a cell phone get damaged. I have dropped my phone off of a Truck which was a distance of ~18ft and didn't even scratch the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very tough and durable. I already dropped my phone a few times, no damage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and very durable. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celebrate the Best Buy Talent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I have been a Samsung fan for many years This may be their best. While the bureaucracy of the corporation threw a few wrenches in the way of a smooth transaction. The tallented people From Josh, to Jacob to Michael to Lissa to Claudia. The store manager hires enormous talent. And upper management seems to be smart enough to give him the needed latitude to accomplis great things with his hired talent. My cheers go up to celebrate the Garland team here in Texas

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cell phone protection cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Will keep your cell phone well protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this kind of case. They make a great product. If there is a issue, they have great customer service also.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get this One!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case! Provides needed protection if phone is dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is solid and works well protecting my new phone. Would choose any other case!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    The Defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its durable, ergonomic and the texture makes it easy to hold on to.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Phone Case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. It is made with quality & durable material. It's very stylish amd has a good grip that helps with phone not slipping from hands.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like a robotic shield on the Phone and I keep on admiring the shell used to protect the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a trucker i've always relied on Otter Boxes to keep my phone safe. I have dropped them numerous times getting in and out of the truck but have never had an issue because of my OB.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and the no slip grip is extra nice. Makes the phone feel safer to hold.

    I would recommend this to a friend
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