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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 187 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the excellent protection, great grip, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro. Users also appreciate the perfect fit around the phone's buttons, ease of installation, and the appealing color options. Some customers have expressed concerns regarding the case design and bulkiness. Overall, the case seems to be well-received for its protective features and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 187 reviews
  • Rated 5 out of 5 stars

    Best Buy and Otter Box Have IPhone Covered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy / Geek Squad did an awesome job putting on the screen saver and this super rugged case. The screen saver comes with an unbeatable warranty if you have them put it on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve use otter boxes for years love that the only time I’ve ever really damaged my phone was when it was out of the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outter Box Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong fitted safe case for your iPhone. The price is affordable for a case that will keep your phone looking brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love OtterBox. Always my go to case to keep my phone safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best otterbox ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying this 10/10 would buy again for my next iphone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazing provides great protection for the phone while also being simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy Otterbox. These cases are really top notch. I get the defender each time, throw the clip away if I’m being honest tho. I just love the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case and would recommend to anyone looking for one

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and price. Best Buy Representative was very helpful too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone well protected and is easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice a strong case I already dropped my phone 3 times and nothing happened to my IPhone 16 pro. I’ll recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Solid Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid feeling, I like the stippling so it won’t slip out of your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s worth buying. I will buy it again when I need another case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox Defender Pro Case Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get the OtterBox Defender Pro case because of its reputation for durability and protection. I was impressed right away by how lightweight it felt, especially for a heavy-duty case. It was also very easy to put together, which I appreciated since some cases can be frustrating to install. However, I was really surprised and disappointed that it broke so easily—especially considering it wasn’t even from a drop. The damage happened while I was simply attaching it to a tripod, which I never expected would be an issue for a case that’s supposed to be so tough. Overall, while it has some great features like being lightweight and user-friendly, I expected much more in terms of durability—especially at this price point.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterebox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case , but it's to bulky for my pocket. I bought the computer and it fits better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Case does as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fit as designed and has been easy to put on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very comfortable and easy case often on were recommended

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Investment for my IPhone 16 Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it protects my phone. I’ve already dropped my phone and it protects like a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottobox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case! Best I’ve ever had! Customer service was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case providing great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome. It provides great protection for the phone.

    I would recommend this to a friend
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