Customers recognize the Defender Series Pro Hard Shell's excellent protection and secure grip, praising its rugged durability and compatibility with MagSafe. Many appreciate the case's texture and how well it fits the iPhone 16 Pro. However, some customers expressed dissatisfaction with aspects of the case's design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 180 reviews
Rated 5 out of 5 stars
Otterbox Defender FTW!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will always buy Otterbox. These cases are really top notch. I get the defender each time, throw the clip away if I’m being honest tho. I just love the case.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was excited to get the OtterBox Defender Pro case because of its reputation for durability and protection. I was impressed right away by how lightweight it felt, especially for a heavy-duty case. It was also very easy to put together, which I appreciated since some cases can be frustrating to install.
However, I was really surprised and disappointed that it broke so easily—especially considering it wasn’t even from a drop. The damage happened while I was simply attaching it to a tripod, which I never expected would be an issue for a case that’s supposed to be so tough.
Overall, while it has some great features like being lightweight and user-friendly, I expected much more in terms of durability—especially at this price point.
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Pros mentioned:
Grip
Rated 5 out of 5 stars
Solid Case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very solid feeling, I like the stippling so it won’t slip out of your hand.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the Otter phone case, but it wasn’t compatible with the lens cover that Best Buy offered. Had to return the Otter case and get another brand to be compatible with lens cover.
I highly recommend the case, but have to make sure it’s going to fit with lens covers