Customers recognize the Defender Series Pro Hard Shell's excellent protection and secure grip, praising its rugged durability and compatibility with MagSafe. Many appreciate the case's texture and how well it fits the iPhone 16 Pro. However, some customers expressed dissatisfaction with aspects of the case's design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 180 reviews
Rated 1 out of 5 stars
Cutout is a deal breaker.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cut out is horrible, I will be returning this case. I've been with otterbox for the past 15 years, will have to look elsewhere. The cut out makes the case feel every uneven and the magsafe outline in the back is sloppy. I love the addition of magsafe but the outline in the back needs to be cleaner or be removed.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall great case. But I wish the slot for the charging cord was open. I’m worried that it will wear out and break off with time
Appreciate Ty helping to set it up for me. Great service from Ty
This reviewer received promo considerations or sweepstakes entry for writing a review.
as usual ,otter box is solid protection ,for your i phone. my rating would be five stars, but for two things, no screen protection, you have to buy one to put on the phone and a cut out on the side.which leaves ,open to damage
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have already dropped this product so many time and it looks like I just opened it. This new model of the case is slimmer but yet still rock solid. Pay the extra to get an Otterbox and stay protected
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband needed a case ASAP and it seemed near impossible to get a reliable case and thankfully Best Buy had one available for fast and easy pick up!
This reviewer received promo considerations or sweepstakes entry for writing a review.
You can never go wrong with Otterbox. Bought an off brand case similar to Otterbox Defender Series from Amazon for my IPhone 12 Pro, and the quality was no where comparable.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased an OtterBox Defender case for every iPhone I have ever owned, so when getting the new iPhone 16, I ordered this without thought. Upon installation, I was seriously skeptical of the HUGE inch gap left open for the new camera button but stuck with it anyway. The first drop of the phone I had, I shattered my tempered glass screen protector at that EXACT location. I then looked at other reviews on the OtterBox website and saw that the only response they gave to people on this design flaw was a copy/paste answer about how the "new notch does not diminish the drop protection of the case". If you drop this case on anything other than the world's flattest surface, you are for sure at risk. I feel very lucky that I did not majorly damage the phone, but I will not be risking it again. I am returning this case and opting for a competitor which protects the camera button area as well.