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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max is praised for its excellent protection, grip, fit, and build quality. Some customers have concerns regarding the case design, bulkiness, screen protector, and price. While many appreciate the feel and MagSafe compatibility, there are mixed opinions overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 370 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case last long and protects your phone. It’s not as thick as other cases and it gets the job done. Good for construction workers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and not too big and I dont see any damage to my phone when I drop it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Kent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the OtterBox for over twenty years now. I don’t think they last as long as they used to, just wear out quicker or are not as strong as the older model’s But,… Still the best on the market for all of My Family’s I-Phones….!! All I will buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Keep it safe

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand of product has kept my cell phones safe for years and this one does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protecting the phone. Not the easiest to get out of a pocket but that’s more the size of the phone than anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fan of these cases

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real happy with this product. I always buy this same style case. I feel like they have saved my phones in the past from breaking when dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I phone 16 pro max case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it protects my phone so that when my kid throws it it does not break my screen or back camera glass.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trusted Otter Box Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ONLY case I trust. I work in retail and I am known to drop my phone at least 2 times a day if not more onto a concrete floor.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Otterbox case iPhone pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox magsafe-for-apple-iphone-16-pro-max-sagebrush I found that item was solidly made, I would recommend the otterbox to other iPhone 16 max users

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Protects your phone well. We have bought alot of these. Not because they break because we upgrade the phone and have to buy new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter Box IPhone 16 Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steep price for what it is. It does protect well. Only had a few weeks, but the past Otter Boxes have performed well with no phone breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case!!!! Looks amazing on my phone. I highly recommend this to anyone. Best Buy makes it really easy to buy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    A great case and great protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Great protection. Fits phone perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great phone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I bought it for loves it. Heavy duty great quality pricey but good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OtterBox - Defender Series Pro Hard Shell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box case- Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 pro max, is super nice, especially when you accidentally dropped the phone. Easy to use buttons with the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It I will say has to be so far the best cover I have bought. I drop my phone all the time and have in the past cracked it with all the other covers. With this one I have dropped 3 times already and not a scratch. Thanks for the great product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Magsafe

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well,is sturdy, and magsafe connects well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the grip. Not slick and it will never scratch. Life-time warranty. The bottom port is covered to keep it dirt and lint free. There are snaps on the sides to help keep the case attached, so very secure. The side buttons are fully closed to keep dirt out. I got this case on sale which was a a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone well and provides great protection for the phone. Also the magnetic part works good using an external battery pack

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Sturdy and Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of it. It has a little opening on the side; that its just enough to handhold the phone.

    I would recommend this to a friend