Customers recognize the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max is praised for its excellent protection, grip, fit, and build quality. Some customers have concerns regarding the case design, bulkiness, screen protector, and price. While many appreciate the feel and MagSafe compatibility, there are mixed opinions overall.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 370 reviews
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
sturdy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great for dropped iPhone instances. sturdy and does not slide out of the hand.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
OtterBox is the way to go!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always purchased OtterBox Defender cases for my iPhones, due to the extreme protection they provide. Over the years the cases have provided great protection, backed by awesome customer service. However, this case had me skeptical with the quick camera slider button cut-out, that it would be a compromised spot for damage during an accidental drop. So, far so good. I feel the case is well built but I hope OtterBox will come out with an updated Defender case that will provide move coverage over the camera slider button. I recommend this case to anyone looking for good phone protection, good customer service and great style and feel that isn't too bulky. I've been using OtterBox for 12 years and I have no complaints.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Phone holster
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good protection for my phone and easy to handle
Good protection for my phone, and eases my mind, knowing that my phone won’t get broken
I would recommend this to a friend
Pros mentioned:
Build quality, Protection
Rated 5 out of 5 stars
Rugged and protective
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off this does not come with a “holster” included in the package but there is a card inside to get a free one from Otterbox. Yes it is the same great quality you expect from Otterbox but due to the size of the IPhone 16 pro max, it takes a little getting use to the size on your hip. Great product with the ruggedness needed for people who worry about protecting their investment from oops accidents.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Otter iPhone 16 Pro Max protective case.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case conforms to the phone very well. It’s not cumbersomely thick to put in your pocket and carry around. Dropped my phone many times and it’s still like new.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulkiness
Rated 5 out of 5 stars
Awesome product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve always liked the Otto box. Best phone protection out there, this one isn’t as bulky as the othes
I would recommend this to a friend
Rated 5 out of 5 stars
Good protection
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little reluctant to buy this case because of the big cut out. So I bought another brand on Amazon. After putting that case on my iPhone 16 Pro Max, I seen why Otterbox went with the cut out. With the other case it was hard to use the camera control. With the Otterbox it’s simple. I’m hoping Otterbox does revise this now that a cut out with glass seems to be the way to go, but from the options that are currently on the market. This is the only rugged case I’d recommend.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Case design
Rated 1 out of 5 stars
Design flaw
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the defender series case for my new iPhone 16 pro max and noticed the case cut out for the camera button and was concerned it would not adequately protect the screen in that area. I purchased a screen protector just in case and have had my phone 3 days and I drop it once and landed right on that unprotected area and cracked the screen protector, I feel this is a serious design flaw from a company that I have used for 20+ years for all my phones going back to the 3GS because of the great protection they offer I will be returning this case and looking for a different case that fully protects my $1500 phone I am very sorry that they don’t have any options that don’t have that cut out
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! The new and improved design works seamlessly with Apple's new camera control button on the Apple iPhone 16 line of our cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated up from Drop+ 4x rated on previous versions. We are so sorry to hear about your screen protector experience. If the screen protector was one of our products, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Pros mentioned:
Protection
Cons mentioned:
Price
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is a great case. I just wanted a different color. I was able later to find the color I wanted. This case does an amazing job of protecting my iPhone 16pro Max. I do find it a little pricey. I live a very adventurous life and always on dirt bikes and camping. This definitely protects my phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case and rugged design with a great hold on the sides.
I would recommend this to a friend
Pros mentioned:
Grip
Rated 5 out of 5 stars
Tough and Reliable!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter Box is still one the best phone cases and this didn't disappoint. I especially like the lip that protect the screen so if I drop my phone it's thoroughly protected. The grip material allows me to hold onto my phone without dropping and the grove give me access to my auto camera button. The only issue I have is the charging port. It protected by a cover, which is good but gets annoying sometimes when I need to charge my phone promptly. Otherwise a great buy!
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Must have!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What can I say…Otter Boxes are simply the best. Protects the phone really well and gives me peace of mind you can’t put a price on. Fits the iPhone perfectly and all the buttons and charging port remain easily accessible. Best case for people that tend to drop their iPhone often or do heavy duty type work.
I would recommend this to a friend
Pros mentioned:
Magsafe, Protection
Rated 5 out of 5 stars
Great Protection
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my otterbox phone protector. I love that it has the magnet in the back so I can add a pop socket to it and that I can still mount it to my car windshield with a MagSafe phone mount. It’s also very protective for my phone. I’m the worst at always dropping my phone and it has held up great. 10/10
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otter Box Defender Series Pro is slim and rugged enough to protect my iPhone 16 Pro Max. My dropped several times protecting my phone and the screen. You get the protection you need with an affordable price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thicker than normal case but feels like more protection than those slimmer cases. Easy to put on and very grippy.
I would recommend this to a friend
Pros mentioned:
Build quality, Grip
Rated 5 out of 5 stars
Not too tacky, just enough
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my OtterBox because I work outside and I’m not very nice to my phone. It’s not too bulky. It has just enough tackiness to stop it from sliding off everything but not to stick to anything. Great product. You should own one.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
PHONE CASE
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits great thin. Have always loved the OtterBox. They worked great on keeping my phone protected.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Case design
Rated 4 out of 5 stars
Good. But a weak point.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good protection. But design for camera button shows a weak point. I had to replace the screen protector already due to drop where the phone landed on the one vulnerable spot.
I would recommend this to a friend
Pros mentioned:
Build quality, Grip
Rated 5 out of 5 stars
Ottee box defender pro
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good quality and very compact. Feels good in my hands and adda some nice weight to the phone. I like that the charging port has a cover to keep it clean
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Great product!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otter Box case is fantastic so there’s nothing bad to say about the product. However, on the Best Buy website it says that you get a free phone holder and I was told that Best Buy didn’t offer them.They referred me to Otter Box . Otter Box told me that the phone holder came with their cases and offered me a free holder. Shoutout to Otter Box for stepping up.
This is what the Best Buy website advertised.
• Free holster available (post purchase)
To belts or bags and doubles as a handsfree kickstand.