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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 360 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection, grip, fit, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max. Many appreciate its MagSafe compatibility and the overall feel of the case. However, some customers have expressed concerns about the case design and bulkiness, while others have mentioned issues with the screen protector and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 360 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case design

    Rated 4 out of 5 stars

    It’s an Otterbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy protection. I have never had a problem with otterbox cases. Do not like the side opening on the case for the camera button, but I realize it is designed like this to accommodate Apple’s design.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    OtterBox Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is all around a great company who make great products. So when it comes to my phones cases there is no second guessing on what case im getting.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    10out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Great feel, durable, nice looking, quality

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Good case, nice grip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold case. Nice grip and should protect phone. Had Defender cases in past and protected phone on drops.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    iPhone 16 Pro Max phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing to put on at first. After putting it on it protects the phone really well. It has good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox! It does add a little bulk, but that’s worth it for this level of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great strong case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits as should, prevents scratched and dents when dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Eh. Just okay and a terrible camera opening

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Otterbox Defender user since my iPhone 8 and always loved the products. This one falls flat. They seem to be the only company who didn't at least try to protect the camera button. Also, I have had it less than a year and the corners are already loosening. Like most companies lately, they seem to be going downhill. Saying that, it does offer good protection. While I can't say I love the case, it's okay. I recommend it to anyone who needs a good rugged case and hopefully won't drop it on the wide open camera button.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case.

      We're so sorry to hear about the trouble with your case! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product as it is an otter box. Fits the phone really well and no damage has occurred after dropping Phone several times

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    MagSafe now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender series has always been my go to and now that I can charge it With the MagSafe it’s even better. I’d give it a 4/5 only because it’s so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Great grip feeling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, looks great, and grips well when holding it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otterbox review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my phone. Easy to grip and use

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable phone case. Has good grip. Gives protection all around

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put otterbox on my phone. They are the best out there for protection. The only problem I had this time was the Sagebrush color says Green. It looks more blue than green.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is my choice to protect my phone. Every phone I have purchased has been protected by an Otter Box.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Deidre Buus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this always have they protect the phone except for the glass which I have the the screen so it great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Purchase again and again,!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Color highlights the Iphone. Plenty of protection from drops, bumps, and bangs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone and screen from drops and hitting the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slime and protective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer Otterbox cases are alot slimmer, they seem to also secure the phone better inside the shell. Hopefully protecting it from scuffing and scratching while inside. The case itself seems extremely durable, the magsafe works really well with also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Kent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the OtterBox for over twenty years now. I don’t think they last as long as they used to, just wear out quicker or are not as strong as the older model’s But,… Still the best on the market for all of My Family’s I-Phones….!! All I will buy!!

    I would recommend this to a friend
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