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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 180 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Defender Series Pro Hard Shell's excellent protection and secure grip, praising its rugged durability and compatibility with MagSafe. Many appreciate the case's texture and how well it fits the iPhone 16 Pro. However, some customers expressed dissatisfaction with aspects of the case's design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 180 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox phone case doesn’t disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Otterbox protection for several phones and iPads. Before purchasing, I considered several other cases but due to previous satisfaction I went with Otterbox for my iPhone 16 Pro. It was the right decision. This case offers excellent protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job at keeping phone in good condition if you manage to drop it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great iPhone 16 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the grippy texture of the Otterbox Defender iPhone 16 case. I feel like it is a very protective cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent for clumsy people!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked my daughter to purchase this cell phone cover for me because I have noticed I drop things a lot more than I use to. Having a brand new iPhone 16, I was really afraid of breaking it. I am so glad she bought it, just the other day it slipped from my hand and hit hard on the road, skipping quite a few feet away. When I picked it up, the case wasn’t even damaged and my phone is perfectly safe!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to hold without phone slipping. Very good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and protection for the phone Also, included an offer for a free holster

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great but dont drop it on the street

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fit, not slippery. and durable. miss the old shells that get driven over by trucks from this line. it had happened once with a blue defender iphone 10 case. i hope it doesnt for this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Has already kept my phone safe from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great my phone takes a beating and it’s nice to know it is well protected

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Fit iphone 16 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is amazing, works great with the oh snap wallet. I have been using otterbox for quite a while, never disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OtterBox - Defender Series Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case. Not to boxy but at the same time protects the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with the OtterBox defender. I had a phone fall face down from the hood of my truck and not a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    I like the grippy texture & camera button cut out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender is worth the purchase - - Don’t settle for anything less! The material, grippy feel, rounded corners and camera button cut out are PERFECT! I needed to upgrade to Otter as I originally purchase a cheap foreign cover that was slippery and kept dropping -mistake!! Go with Otter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues or concerns. It's an Otterbox, you know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been partial to Otterbox since the days of the iPhone 3GS, and this has not failed to disappoint. The only major difference that I saw is that the belt clip didn't come with the device--you have to order it from them separately, which they will do free of charge. My preference would have been for the clip to be included with the original item.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    IT"S AN OTTERBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Otterboxes. Must protect our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful. I knew what I wanted when I walked in the door. I tried looking for it on my own but to no avail. Three staff members banded together to help me find this case and that they did. I must say that this case is fantastic and the service was phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a go to. Never had broken phone while using these

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Helpful Sales Associate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say about the case. Its the best. I can say that the sales staff did help us find it as we werent looking in the right spot. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Breathe a sigh of relief!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help protect your high valued investment by adding this reliable layer of protection. The few times my phone took an unexpected tumble, including down a full flight of fourteen steps, I was able to breathe a sigh of relief because of the Otterbox case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone cover, protects iPhone from damage as it should. Better on sale.

    I would recommend this to a friend
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