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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 187 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the excellent protection, great grip, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro. Users also appreciate the perfect fit around the phone's buttons, ease of installation, and the appealing color options. Some customers have expressed concerns regarding the case design and bulkiness. Overall, the case seems to be well-received for its protective features and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 187 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects device well. The case was easy to get on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottorbox is gold standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as usual. Never any complaints with these covers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the OtterBox cases, have never had a problem with them and have protected my phones over the years very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. OtterBox is great. I have owned at least five.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy but sad!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Otter phone case, but it wasn’t compatible with the lens cover that Best Buy offered. Had to return the Otter case and get another brand to be compatible with lens cover. I highly recommend the case, but have to make sure it’s going to fit with lens covers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cutout is a deal breaker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cut out is horrible, I will be returning this case. I've been with otterbox for the past 15 years, will have to look elsewhere. The cut out makes the case feel every uneven and the magsafe outline in the back is sloppy. I love the addition of magsafe but the outline in the back needs to be cleaner or be removed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback regarding the new Defender Pro Series. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case on the market. I have sued OttterBox on my phones for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are sturdy cases and always save my phone from myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and easy to put on, wish it came in more colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always high quality. I have bought cheaper cases in the past, and they tend to break or chip. These last much longer and are worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great case. But I wish the slot for the charging cord was open. I’m worried that it will wear out and break off with time Appreciate Ty helping to set it up for me. Great service from Ty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would have been.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual ,otter box is solid protection ,for your i phone. my rating would be five stars, but for two things, no screen protection, you have to buy one to put on the phone and a cut out on the side.which leaves ,open to damage

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protective and has great grip the waterproof plug protector is awesome too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Got it for my husband and has been working great even when he is out training !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good sturdy case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snug and no dust showing up in crevices, button cut out perfect

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box phone case is excellent as it provides great protection for my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it’s a little heavy but it will protect my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bruce A Martinez

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox wasn’t outstanding case it provided protection from falls good product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box = iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case protects my IPhone without worrying about it breaking in my pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Prorected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already dropped this product so many time and it looks like I just opened it. This new model of the case is slimmer but yet still rock solid. Pay the extra to get an Otterbox and stay protected

    I would recommend this to a friend
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