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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 80 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 for its protective qualities and high-quality construction. Many comments highlight the case's ability to safeguard the phone from damage. The durability and sturdiness of the product are also frequently praised. Overall, the feedback points to a reliable and protective case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 80 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it is slip-resistant, which makes it easier to hang on to the phone, and is thick enough to protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Must have an Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded to a 16 from a 14 and bought an Otterbox as soon as I activated my phone. They are very tough and protected my last phone dozens of times on tough falls.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    OtterBox-Defender Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality and Individual Design for my IPhone 16. 2nd time experience as I upgraded IPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect case for iPhone 16 that my grandson received as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Chris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of the iPhone 16 was great. The staff were knowledgeable and very patient. I am really enjoying the new phone and very happy with my Best Buy membership which covers the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before getting my Iphone 16, I had an Iphone 7 and it was protected with an OtterBox Defender. Never had an incident when I dropped my phone that it cracked or shattered. In fact, the cell phone provider could not believe how NEW my Iphone 7 looked. Working in the field, you definitely need to protect an investment such as your phone. I always depended on OtterBox to give me a piece of mind that if I drop my phone in the field, it would not brake or crack. The only draw back on this case, is that the screen is not protected by another plastic screen. In which I was alright with, considered that the plastic screen would scratch up or become dull. Instead of leaving the screen unprotected, I opted to purchase the ZAGG - InvisibleShield Glass Elite Screen Protector for Apple iPhone 16, iPhone 15 - Clear Model:200114858 SKU:6589949. It looks great and I trust that it will protect my screen better than the thin plastic. Granted, the camera button cutout is not protected, but I neither is the camera lens as well. Nevertheless, I trust Otterbox Defender than a cover that looks girly or looks like the plastic will crack.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    OtterBox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my son’s iPhone and it’s already saved the day. Plus the service in the store was great, friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone 16 OtterBox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case well built fits perfect good protection

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Usual Otterbox quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has maintained their quality. I have used them for many years and have never had a phone damaged even with significant falls and drops.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit & well protected! Needed a slim case and came with free holster!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would buy it again.i love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold and it appears to protect the phone very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting Our Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we have Best Buy Total and Geek Squad as they put the Otter Box and screen saver on our phone and waved the fee because of our Total membership!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fit my phone perfect and it is very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great protection and grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone safe and dry. The texture helps to keep phone gripped in hand and pockets without sliding out.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is very durable. I highly recommend one if you have the dropsies. It will save you from having to replace the phone.Great investment and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good iPhone case. It protects my phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    No Holster Clip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is a great product. I am upset it didn’t come with a holster clip as in the past. When I tried to get a free one with the promo in the packaging, it only gave me free shipping….no free holster. What’s up with that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very durable. Good quality. Does the phone as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    A Great phone protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the otter box a lot has saved my phone many times . But I wish the company would come up with a better design for the charging port I don’t like the flap, I’m afraid it will become weak and will eventually break off. Other than that it is great .

    I would recommend this to a friend
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