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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1282 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra due to its protective qualities, comfortable fit, and overall case quality. Some customers have expressed concerns regarding the bulkiness and price of the case, as well as the absence of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,282 reviews
  • Rated 5 out of 5 stars

    Samsung outer box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and protect my phone. I recommended to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Do not buy this case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox went to crap with note 20 ultra defender pro case. They had a defective design by the spen where plastic gets super thin. Went thru 7 cases in 1 yr otterbox was great about sending out new one but def not worth the hassle. Got this with my s22 ultra and what do ya know ... the same exact design flaw. Otterbox enjoy the continued conplaints from myself and others. Do not buy this case and will add ive been an otterbox guy for 10 yrs but never again. Also bought the uag kevlar case looks cool but def does not protect well for the screen . Also otterbox your cutout for cameras on s22 ultra is outdated and garbage. Ended up finding case online called the Caseborne V . Cannot recommend this case enough and is only 25 dollars. Add in an lk screen protector and esr camera Protectors and for under 50 dollars you have the best protection offered for the s22 ultra will include some photos too but again otterbox you need to redesign these cases cuz other companies like caseborne and even supcase ub pro and poetic spartan are making better quality cases at a fraction Of your prices

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We greatly appreciate your feedback, and we'll be sure to pass your thoughts along to our engineers. We're sad that you're using a different case now, but we hope you choose to give us another chance in the future.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product keeps phone nice and secure. Very durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox for S22 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flap covering charge port gets in the way & makes it difficult to plug and unplug phone for charging

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    Great Protection but Causes Peeling!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my wife for when she goes hiking so as to protect her S22 Ultra phone. However, she liked the protection and grip so much, that she just kept the case on regardless. Unfortunately, after a few months of the case being on the phone, when we took off the case, we immediately noticed that the case had peeled off some of the phone's paint off the sides. We're not sure how this happened, but this case was used almost immediately after we got the phone, and the phone was perfectly fine then. Very upsetting that such a good case would also actually end up harming the phone! I would still recommend it if you need the case for trips and adventures, but I would not recommend it for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good protective case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice with good quality, the case can protect your phone for sure

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    you wont regret after dropping your big thick phon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money if you have slippery hands or fingers mmmg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a must for your phone. The phone was dropped recently and its still in great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Samsung Galaxy S22 case is a sturdy and reliable option for protecting your valuable device. Its rugged design provides excellent drop protection and defends against scratches. The case fits snugly and offers easy access to all ports and buttons. The raised edges protect the screen and camera from damage. The material used is durable and provides a good grip. While adding some bulk, it's worth it for the peace of mind it offers. If you're looking for a highly protective case for your Samsung Galaxy S22, the Otterbox is a top-notch choice.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk, Wireless charging

    Rated 5 out of 5 stars

    Classic Otterbox quality at an affordable price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and protection. Same quality you would expect from Otterbox. This case does NOT add too much bulk to the device. It is still capable of wireless charging if you use a quality wireless charger. Wireless power share can be an issue with some devices due to its thickness.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    S22 ultra Otterbox defender phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit on the s22 ultra, does give extra bulk and weight, but i've always used the holster instead of placing in my pocket. If you need a slimmer case this is not for you. Gives more protection around the spen than the note 10+ defender case i previously had, almost is flushed to the phone instead of it sticking out like the note 10+ variant. Thats where the dents happened when i droped my note 10+. Volume and power buttons feel good too. Cant say yet about drop protection, but will update if it happens.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the phone some good protection when it gets dropped. Feels good in the hands compared to the case that originally came with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Otterbox defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works in construction and has used many other phone cases but the otterbox defender has saved his phone many times from damage! The quality is great, it is durable and worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Rugged protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its bulky on an already large phone. You already knew that when getting the phone. It has good grip and feels solid. The top and bottom of the phone has raised area if the phone were to drop screen down. With it was partially on the sides if it were ever to drop. The kick stand works, but its on the holster which I dont use. Overall good buy for protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The Best phone protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really professional. Has a good grip. Dropped my phone hard a few times and not even a scratch or dent when i took the cover off. Sometimes its a little tricky to take off and a little expensive but I got min on sale ffor around $50 here at best buy and It is worth the money. Better than repairing a $1400 S22 ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Otterbox quality speaks for itself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on my S22 Ultra in combination with the Zagg Fusion screen protector. The case is a precise fit, and I am fully confident it will protect my investment without fail for several years to come. If you want maximum protection and do not need wireless charging, this is the one you want.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    New shell for S22

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged case that helps with accidental drops. Easy grip shell. Assembled easily with the S22. The extra protection is working out well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    Nice case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new phone! I feel that my very expensive new phone is better protected now with this case. Yes its a big phone but this case doesnt add a whole lot of bulk to it either while keeping your phone protected. There is no built in screen protector though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Previous case broke, but thats a good thing.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty clumsy when handling my phone, so i invested in a good case for it. My last case (same model) broke after 20-30 hard drops. I thought it was a defect, but i realized the case absorbed all of the energy from the fall, and my phone didnt have a scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is Utterly worth their cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it felt a little large for my taste but have gotten used to it rather quick. It is solid and very protective of my phone. I have actualky dropped it twice at the height of my hip about 3 feet and while getting out if my truck almost 5 feet (i waa stanfing up on the runners and no damge to case or phone. I love that its protective ahell comes separate from the holster. It qould nice.if the clip waa a little bit longer and easiwr to attach to my belt although it os easy to come off either intentionalky or unintentionally. I love how the clip can function aa a stand to watch the monitor ands free.i actually thought it would have been more expenaive but it waa reasonablynprices and on sale.

    I would recommend this to a friend
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