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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1304 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra due to its protective qualities, comfortable fit, and overall case quality. Some customers have expressed concerns regarding the bulkiness and price of the case, as well as the absence of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,304 reviews
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Good protective case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice with good quality, the case can protect your phone for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This awesome camera was desinged to look like a phone and work like a phone, and it does but this camera stands alone!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender Hardshell for Galaxy S22 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in protecting your Samsung Galaxy S22 Ultra. It's sturdy and durable also I like the idea of having a holster to carry my phone so that I would not inadvertently put it down when not using when I'm out shopping etc. Highly recommend this otterbox in protecting you phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for my phone. It was wonderful to purchase it at my local best buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Do not buy this case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox went to crap with note 20 ultra defender pro case. They had a defective design by the spen where plastic gets super thin. Went thru 7 cases in 1 yr otterbox was great about sending out new one but def not worth the hassle. Got this with my s22 ultra and what do ya know ... the same exact design flaw. Otterbox enjoy the continued conplaints from myself and others. Do not buy this case and will add ive been an otterbox guy for 10 yrs but never again. Also bought the uag kevlar case looks cool but def does not protect well for the screen . Also otterbox your cutout for cameras on s22 ultra is outdated and garbage. Ended up finding case online called the Caseborne V . Cannot recommend this case enough and is only 25 dollars. Add in an lk screen protector and esr camera Protectors and for under 50 dollars you have the best protection offered for the s22 ultra will include some photos too but again otterbox you need to redesign these cases cuz other companies like caseborne and even supcase ub pro and poetic spartan are making better quality cases at a fraction Of your prices

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We greatly appreciate your feedback, and we'll be sure to pass your thoughts along to our engineers. We're sad that you're using a different case now, but we hope you choose to give us another chance in the future.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product keeps phone nice and secure. Very durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox for S22 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flap covering charge port gets in the way & makes it difficult to plug and unplug phone for charging

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    you wont regret after dropping your big thick phon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money if you have slippery hands or fingers mmmg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a must for your phone. The phone was dropped recently and its still in great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Samsung Galaxy S22 case is a sturdy and reliable option for protecting your valuable device. Its rugged design provides excellent drop protection and defends against scratches. The case fits snugly and offers easy access to all ports and buttons. The raised edges protect the screen and camera from damage. The material used is durable and provides a good grip. While adding some bulk, it's worth it for the peace of mind it offers. If you're looking for a highly protective case for your Samsung Galaxy S22, the Otterbox is a top-notch choice.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    SIMPLY THE BEST PROTECTION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply excellent. If you work in tough conditions or just want maximum safety for your phone this is the case you want. A little bulky but worth the size. The feel and grip in you hand is very comfortable. I don't always feel the need fo the belt clip but its nice to have. Outerbox is simply the best protection for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk, Wireless charging

    Rated 5 out of 5 stars

    Classic Otterbox quality at an affordable price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and protection. Same quality you would expect from Otterbox. This case does NOT add too much bulk to the device. It is still capable of wireless charging if you use a quality wireless charger. Wireless power share can be an issue with some devices due to its thickness.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    S22 ultra OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, excellent grip. Tight fit and feels.good in the hands. Has raised edges to protect screen when phone is face down but they could be a bit bigger to provide more height away from a potential face first drop. Wish it came with a built in screen protector but it's still a very good studry case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 4 out of 5 stars

    Needed for Normal Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protection, would be nice if there was an additional thin layer for the screen itself, but otherwise wraps the phone well without adding a great deal of bulk. Nice, sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Stout Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. It is bulky and heavy, but it does a great job at protecting the phone. The other drawback is that there is no real protection for the camera (lenses) or the front. I added the glass (Zagg) screen protector and between the case and the screen-protection I haven't had any issues. If you are looking for stout protection for your phone then this is it, if you want something less 'tank-like' you might want to try something else.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Otterbox Samsung Galaxy S22 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect. Is very sturdy and it's nice to hold. Somewhat overpriced but very nice. Iwould buy again considering I have a $1200 phone. Definitely protects it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cheapest insurance you will ever buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't wait until you crack your screen to buy protection. This case is great. Easy to put on your phone. Stylish. Heavy duty. Great warranty against damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is Utterly worth their cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it felt a little large for my taste but have gotten used to it rather quick. It is solid and very protective of my phone. I have actualky dropped it twice at the height of my hip about 3 feet and while getting out if my truck almost 5 feet (i waa stanfing up on the runners and no damge to case or phone. I love that its protective ahell comes separate from the holster. It qould nice.if the clip waa a little bit longer and easiwr to attach to my belt although it os easy to come off either intentionalky or unintentionally. I love how the clip can function aa a stand to watch the monitor ands free.i actually thought it would have been more expenaive but it waa reasonablynprices and on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    S22 ultra Otterbox defender phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit on the s22 ultra, does give extra bulk and weight, but i've always used the holster instead of placing in my pocket. If you need a slimmer case this is not for you. Gives more protection around the spen than the note 10+ defender case i previously had, almost is flushed to the phone instead of it sticking out like the note 10+ variant. Thats where the dents happened when i droped my note 10+. Volume and power buttons feel good too. Cant say yet about drop protection, but will update if it happens.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Rugged protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its bulky on an already large phone. You already knew that when getting the phone. It has good grip and feels solid. The top and bottom of the phone has raised area if the phone were to drop screen down. With it was partially on the sides if it were ever to drop. The kick stand works, but its on the holster which I dont use. Overall good buy for protection.

    I would recommend this to a friend
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