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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection offered by the Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra, along with its great fit and overall case quality. Some find the added bulk and price to be drawbacks. Additionally, a few customers have noted the absence of a screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,314 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otterbox Defender Samsung S22 ultra case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only cases I put on to my cell phones. From the Note 4 to the S22 Ultra. I like it for the grip and the case itself. I had one on my S21 ultra and had a few drops on to concrete l, Nothing happened to the phone what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Back on the road again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job feels good When you pick it up. I think it's gonna protect my phone a lot better. I like the color. Should last a long time. The salesman was a great help. Did a good job on the screensaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second otterbox ive bought from Best Buy. The first one held up nicely until i accidentally ripped it. I highly recommend going to Best Buy as the have the people with the knowledge to help you and the know what theyre doing! Absolutely love my best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for extreme protection. I work construction and am very hard on my phone, dropping, sitting on and working in the elements.i have broken so many phones over the years that im literally " un insurable" no one will insure a phone for me and since iv started useing the otterbox this s22 is the longest phone i have ever had with out breaking it. It really has amazed me. It is a big thick case with a rubber sleve and hard outer shell but tje protection it offers is un matched ad far as i know.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works in construction and has used many other phone cases but the otterbox defender has saved his phone many times from damage! The quality is great, it is durable and worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. The staff there were not only friendly, they went out of their way to help me. I will say one of the best customer service I received

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box phone case the best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case!! Its so sturdy and has protected my phone from cracks, and shattering my screen! I'm REALLY HARD ON MY PHONE! This case by far is the best one on the market, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Drop phone no sweat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case keeps it protected. Fit perfectly with screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    s-22 OtterBox cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great protection without compromising sound. Not bulky & makes my phone look new!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice Buy @ Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case. Fits well & looks good. Some salient features:- 1. Case looks strong and gives phone a macho look. 2. The slot to charging point opens inversely which makes it easy to open/ close everytime for charging. 3. Pen is easily accessible to pull in/ out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro describes it best. Nice, clean, sleek look. Sturdy product. Fits my cellphone like a nice glove. Highly recommend. Worth the extra money

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    I drop my phone a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone all the time. This is a sturdy case; it's protected my phone through every drop. It's a bit bulky to carry around, but worth the effort to do so for the protection it provides. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A cell phone savior

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more expensive than others but certainly worth it. I have not used the hard shell in a year, but the protection provided is excellent. However, just recently, I dropped it on some gravel, and it landed on the screen. It is not the first time I have dropped it, but it is the first nick that the phone has received.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Protective Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous one has protected my phone from being damaged for quite a long time. It is a great case, but it does seem a bit pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection but bulky

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my samsung ultra22 with curved screen but had to return it. Too bulky. Replaced it with otterbox commuter phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it being one of the top.name brands, it protects the device,.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Best protection for your mobile devices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my OtterBox it has protected my phone so well. My phone still look brand new when I take the case off. OtterBox is the ONLY case to buy when wanting to protect your device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    100% recommended Saved my phone multiple times

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a lifesaver, what I'm trying to say is without OtterBox in my life I would be broke due to replacing my phone at least once a week. This is a perfect case for somebody on the go 24/7 hardworking construction/ Warehouse type jobs I love this case I wish they made them a little bit bulkier like they used to make them but I don't mind the bulkiness of the phone and I actually also have a Samsung Galaxy fold 3 which I wish they would make a better version of the OtterBox Defender for the Galaxy fold 3 that held the S Pen. Anyway if you need something durable this is the way to go 100% recommend this case it's a must for every Samsung Galaxy purchase I have ever made protect your phone and your pockets and do yourself a favor and buy one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the same type of case on may last 3 phones and have not been disappointed. I even had one warrateed on my last phone. It truly is a great case that is easy to install and provided plenty of protection for your expensive investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case ive bought

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best phone case I've bought dropped my phone alot phone still perfect same with case highly recommend this phone case to anyone that wants to keep there phone from breaking

    I would recommend this to a friend
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