Customers enjoy the Defender Series Pro Hard Shell's excellent protection and great camera quality. Many appreciate the case's snug fit and easy handling, along with its good grip. However, some find it bulky and wish it included a screen protector and offered more color choices. A few also noted concerns about the price and the belt clip's durability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,091 reviews
Pros mentioned:
Camera quality, Ease of use
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Amazing Phone!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing phone! Great pictures and video even in low light. Fast processing, easy to use. The only downside for me is the lack of a pre-installed screen protector, like my S20+ had, which ended up costing me $200 when i had to replace the phone do to a cracked screen. Swapping data from the old phone to this one using Smart Switch was a breeze.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Color options, Price
Rated 5 out of 5 stars
OtterBox - TOP of the line protection.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox has always been "top of the line" when it comes to device protection.
Pros:
Phone feels safe.
Warranty is great!!
Feels sturdy while in use.
Cons:
Price is higher than most all cases
Right side of phone is exposed due to weakness and inconsistent clips/fasteners on that side causing the case to flex off the phone with little pressure applied.
Not many color options.
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
Excellent Case!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall this case is very good. It is bulky obviously its Otter box but phone itself little big so I don't mind if its bulky. Easy to install and remove. Already dropped twice and so far good no damage. I explored few more cases and did comparison study some will not have enough raise from Camera, some wont have enough raise above display. This one satisfies both. If it does not bite your wallet go for it else commuter series should be ok with good protection ( Reduced 1 layer protection).
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Amazing phone, great battery life.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive upgraded from the 21 ultra and i have to say i love the phone. The camera takes amazing picture and videos. I Recommend this phone to anyone thinking about upgrading or just wanting the new model. This is worth it. The battery lasts a really long time too. Even using it constantly for browsing or phone calls and facebook. Havent tried any games yet but i will.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
S23ultra Otterbox
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In my humble opinion after owning maybe only 5 cell phones since there beginning. My first two phones should not count as to my knowledge protectors did not exist as we know them today. The first time I purchased a wrap for my phone it was a hard difficult to install and remove for cleaning. The last two including the one I own today, the otter box. Well they are great. Soft material where needed and hard for protection as well. Protects from moisture and dust. The only reason I got the second one was because I changed phones and it was a different size. Otherwise I would still have the first one.
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
Never leave home without it!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has save my phone on more than one occasion from short falls. Is easy to put on the phone and make it feel better in your hand. Highly recommend this product for any device you have.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Awesome product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the otter box i am a trucker and i have dropped it more than once still intact.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The best phone case in the Galaxy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Elevate your Galaxy S23 Ultra's protection and style with the Otterbox case—a fusion of cutting-edge engineering and sleek design. This case boasts unbeatable durability, cushioning your device from every angle and safeguarding it against drops and shocks. Its slim profile flawlessly integrates with your phone's aesthetics, while precise cutouts, tactile button covers, and effortless installation make it a user-friendly choice. The Otterbox case strikes the perfect balance between fashion and function, making it the unrivaled option to ensure your Galaxy S23 Ultra stays safe and stunning.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Won't be disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this case from Best Buy, and ended up being a life saver! The case fits great, not to big and looks tight! Able to hear your phone calls and music without being suppressed. AND It also works extremely good with this screen protection. Finger print scanner work good, with the occasional misfire. But if you follow the instructions provided. Works great!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Otterbox Defender Series!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had my Otterbox Defender Pro Hard shell for going on 4 months and its been an asbolute life saver! I have dropped my phone a few times on accident on the sidewalk and street and it has completelt protected my Samsung Galaxy S23 from all damage. I love that it is more sleek than my prior case because it fits easily in my clutch and pockets. Highly recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
We are comfortable with this
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I buy 2 of this phone at best buy, they offer me a nice discount, i save like $400 dollars each, they have good volumes, nice pictures takes, if you block text or call they really do, not like the other i have i block and still call or text wish make me angry, battery safe a lot energy when is not in used, for me i used my phone very often and still power safe, love this new galaxy phone, is worth it, thank we are so happy with this phone
I would recommend this to a friend
Pros mentioned:
Grip
Rated 5 out of 5 stars
The Absolute Best case you can get! Hands Down!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have been using this product for a very long time, long enough to give a good review, at least. When it comes to. smartphone cases, you can't go. wrong with the OtterBox
super expensiveof acase I know,but well woth rthe mony esepeciallyif het device you're protecting isa ealst 5$t00 or more.this acse will help ensure thatyour expensive device will last a lifetime!
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
New cell phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Besides the size of my new phone, i love it! Great battery life, wonderful pictures.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Welp. If I already didn't look like my Dad
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's tough, kickstand built into it and clips what's essentially a flat screen on your waist and makes you look like a contractor. I wish the case had a removable camera cover you could pop out and in, so I can just have my screen facing inward and not worry about my lenses getting scratched.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Amazing case like always.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive always liked the defender series in otterbox products. I had a few diffrent case brands in the last 3 years, and i came back to this case. You get the protection you need for an affordable price and the clip is pretty much a hand socket as well as a stand for you to watch movies or what ever you'd like.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
S23 ultra otter box
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case new with my phone and it has protected my phone with many many drops more than I can count. Best case to protect the s23 ultra
I would recommend this to a friend
Rated 5 out of 5 stars
Great product well worth the price.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is very durable and i love the card holder and the stand and the way they lock on the case. This product is by most a great value.
I would recommend this to a friend
Rated 5 out of 5 stars
Durable phone case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great phone case. Durable (dropped many times and it really protects my phone) and fuctions properly. Also more affordable here than at my cell phone service store.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Impressive photography features
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone. Im very pleased so far. As a amateur photographer I'm impressed with the camera and photography features of this phone. Many of the features I've only seen on my professional level cameras.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect for blue collar worker
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband has used and abused the crap out of this case and its still in great condition. (Thankfully so is his phone)