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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1137 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra, especially praising its excellent protection and camera quality. Users appreciate the good fit, ease of use, and enhanced grip it provides. While some find it a bit pricey and bulky, others wish for more color options and express concerns about the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,137 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Bulky, but worth it for the protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has saved my phone from some pretty decent drops. It comes up above the beveled edge, so you're screen is pretty well protected, unless you drop it on rocks or something. It makes the phone a little bulky, but considering how fragile these phones are nowadays, it's worth the tradeoff.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box, Samsung s23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers excellent protection for my phone. It was easy to install. I will continue to use Otter Box for my future phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had expanded storage audio jack replaceable battery, but otherwise good phone. Video recording seems less impressive than photo picture quality. Hopefully future generations fix these issues, but otherwise a smooth flowing phone. Some of the best technology for phones on the planet. Also has great battery life and am able to charge within hour. Just wish they'd listen to consumers more before removing past great features to keep you cycling through the ecosystem every couple years and its not very green friendly in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Otterbox Phone Cases Never Fail

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone I have ever owned has worn an Otterbox case if it was available. Does it cost more than the average plastic case? Absolutely. Yet, the peace of mind that comes with an Otterbox case and screen protector is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otterbox Rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say I love OtterBox, they make a great product and it's very convenient to have your phone clipped on your side especially when you are a cable technician. I also love to take pictures and it's easy to unclip your phone and quickly take a picture. Keep up the great job Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTER BOX PHONE CASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case helps protect your phone from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Way to go Jordan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the grip and protection of this otter case. The case stays put in your hand without a sticky feeling. 10 out of 10. If you get a chance have Jordan in the phones help you in Lansing. Best Buy got an Awesome employee. I was so impressed with all his help and knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy, great support, great protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying otterbox cases for a while now and have to say they have the best warranty hands down! If ive ever come across an issue, theyve had my back! This case has protected my phone countless times working in the field in construction. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use cheap cases ages ago. But after so many broken phones i learned about otterbox defender and have never gone astray. And i never will. I have never had a broken screen, back, anything since i started otterbox back in 2011. I do have 1 single complaint...they really need to bring back the built in screen protector. I work around a LOT of wood dust, dirt dust, everything dust and with these other screen protectors it all collects around the edges. When otterbox had the °360 protection that never happened. I would pay extra for the built in screen protector!! But i digress. Still without the screen protector, i have dropped my phone many times and not a scratch. I took an older model with my older phone and chucked it at a wall once, no damage, even tossed it in my firepit for 15 seconds, no damage. I put it through a plethora or tests and was amazed. And for that, i will always choose otterbox defender

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    This is the one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say... It was everything I thought I'd be. These phones are great in just about everyway. Those who are into the ifruit scene... This is the one. Camera is amazing.. stylus is insanely useful.. OLED... Plenty of ram. This phone is worth the money but the only con I can find is the price....

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this Otterbox Hard Shell cover for my Samsung Galaxy S23 Ultra for approx. 3 weeks an it has been excellent. I have dropped my phone a couple of times and this cover has protected it. Would definately recommend for anyone with a Samsung Galaxy S23 Ultra to get one of these Otterboxes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox S23ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you can get . It’s the ultimate protection

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    Tough as nails

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is tuff as nails..... It has saved my phone from a many falls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mr. Jones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, very durable. Protects my phone extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Phone Protection Available

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender Series is the best. It provides great protection for mobile devices. It does make the device a little bulkier than some of their other cases, but I'd rather have it and be safe in knowing my device can take the hit if I accidentally drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Grip

    Rated 5 out of 5 stars

    Awesome case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this case. It has good grip in your hand or on a smooth surface without slipping. It feels very solid. It is not cheap but worth the price. It is the best phone case I have ever had and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Bulky, but protective.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For somebody who drops their phone quite a bit this is a good case, it is going to obviously make the phone a little bit more bulky but in lieu of replacing your phone due to dropping it too much it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    DLS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera. Unbelievably slippery, get a good solid and protective case. I love how much storage it has and is easy to use. Amazing photos and choices for customizing and maximizing your pics.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S23 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung S23 Ultra is worth the cost with its camera features alone. High quality pictures to capture all those precious moments. Super fast processor and user-friendly features makes this phone a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone of my turret while I was 40ft in the air. When it hit the concrete I knew it was over. To my suprise when i lowered ny maxhine to retrieve the phone it was fine. Not a scratch. This case definitely saved my phone from a horrible end. Worth every penny...

    I would recommend this to a friend
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