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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1158 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra, especially praising its excellent protection and camera quality. Users appreciate the good fit, ease of use, and enhanced grip it provides. While some find it a bit pricey and bulky, others wish for more color options and express concerns about the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,158 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S23 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung S23 Ultra is worth the cost with its camera features alone. High quality pictures to capture all those precious moments. Super fast processor and user-friendly features makes this phone a no brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is outstanding! This is the only case I will ever use It does the job well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTERBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone many time and its always protected it. One case lasted me 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    THE BEST! EVERYTHING ELSE IS POSING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTTER BOXES HAVE PROTECTED MY LAST THREE PHONES WHICH HAVE ALL LASTED WELL BEYOND THEIR EXPECTED LIFE SPAN MOSTLY DUE TO THAT FACT. AS A CONTRACTOR I HAVE DROWNED, DROPPED, SLAMMED, AND JUST ABOUT EVEYTHING ELSE MY PHONES OVER THE YEARS AND ONLY OTTER BOX HAS BROUGHT THEM THRU IT. I LEFT MY LAST PHONE ON THE TOOL BOX OF MY TRUCK AND IT FELL OFF GOING DOWN A FREEWAY ON RAMP AT EASILY BETWEEN 50 AND 60 MPH. I WAS ABLE TO LOCATE THE UNIT FROM MY DESKTOP AND RETRIEVE IT UNSCATHED BECAUSE OF THE DURABILITY OF THE OTTER BOX. I SUBMITTED A REPLACEMENT CLAIM ON THAT OCCASION FROM THE DAMAGE IT INCURRED AND OTTER BOX REPLACED IT NO QUESTIONS ASKED. TOP NOTCH ALL THE WAY AROUND AND DEFINITELY EXCEEDS EXPECTATIONS!! AS SOME ONE WHO MUST STAY IN CONTACT WITH CREWS AND CLIENTS AT ALL TIMES ACROSS ALL FORMATS I WOULD NEVER TRUST MY PHONE TO ANYTHING ELSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterboxes are great and dependable cases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most durable case I have found. My last one lasted me several years and only had to replace it because I too often took it off and put it on to try other cases. Whenever I get a new phone one of the first accessories I purchase is an Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The Best Of the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just got your the latest most expensive high-tech cell phones ever created, are you going to wrap it in tissue paper, no you wanted the strongest, most indestructible case available period. comes with a holster that offers even more protection. Heavy, Bulky and a handful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    Tough as nails

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is tuff as nails..... It has saved my phone from a many falls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    BEST CASE EVER!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove, I have always used these cases aftee purchasing a new phone and theyre great for protection.I work in a fast paced environment at work and the clip is very resistant and does not release until you release the device yourself .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best cases.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used these cases. I cant tell you how many times i have dropped different phones over the years and broken the cases before ever breaking the phone. Ive replaced at most 3 cases on 1 phone. The case holds up to hard abuse but enough drops and you will break the case. It happens. The rubber boot over it is solid. Holds up against dirt, grime, water, and some light chemicals.. its as tough as they come. Ive had one case warranted.( i kept proof of purchase) so i could get the broken case replaced( again it saved the phone)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    OtterBox for galaxy S23 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the OtterBox Defender is the best out there for protecting your phone the fit is right, and I like the access to the pencil seems to protect it from getting hit and sliding out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box, Samsung s23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers excellent protection for my phone. It was easy to install. I will continue to use Otter Box for my future phones.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Protection and Grip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you expect an Otterbox to do, helps keep your phone safe. At least for me, my phone would also regularly slide around while holding it, so the rubberized case also help with making it feel secure in ny hands.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    Best case brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to protect my samsung galaxy s23 ultra with this otter case and at the beggining I was not sure expending 70dlls on a case, but the otter case is another level you can be sure that your investing worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    Best case hands down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch case. It works simple as that. Feels good in the hands. And tough as nails. No worries if your phone falls out of hands. I don't even have a screen protector and no scratches or dame to screen. Love this case

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Positive vibes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the most protection for my phone has gone through some drops and bumps, indoor and outdoor changes. The clip makes it easy to grab my belt and move in confidence in safety !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does its job. My little issue is that the rubber outer part wore down after considerable use, so all i needed was the outside part. Unfortunately, you have to buy the whole 3 part set to do the job. THe parts that help you turn the phone on and off are an essential part of the outer part, so it was essential to operating the phone and still keeping it relatively safe from dropping. My old Otterbox worked fine, and even though I had accidentally dropped it on concrete a couple of times, no damage to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Works like it should!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulkier than I'd prefer but I prefer this to the slimmer hard case option they offer. Works like it should, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Richard's Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really heavy duty/great quality! Of course, I've now had a couple of accidental cell phone drops with this case and it did a grest job protecting my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fit very nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello! Yeah fit perfect on my samsung s23 ultra, protect all of it (doesnt have any film for the screen) I just luv it, and I got it on blackfriday day thanks best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender is a must for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always a go to phone case for me. This black on black is nice with my black Samsung S23 Ultra. I feel this Otterbox Defender gives great protection from falls while also looking sleek.

    I would recommend this to a friend
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