Outlet EventEnds Oct. 26. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 84 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers are satisfied with the protection and quality of the Defender Series Pro Hard Shell for Samsung Galaxy S24. Many feel it offers great protection for an expensive phone and is made from quality material. However, some customers have concerns regarding the belt clip's strength and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 84 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Indestructible

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my 10 year old son - to put on his brand new phone he got for christmas. I wanted a high quality case as this is his first phone ever. This Otterbox did not disappoint. He has dropped his phone on pavement , on rocks , in a puddle of snow and water, on the bathroom floor - you name it.. and not only is the phone in mint condition - the case itself looks brand new. 10/10 indestructible. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Otterbox phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone case for any phone i think anyone would agree

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    ~ Black cover Otter brand with clip ~

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality cover, protects your phone %100!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protective Case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender is the best case on the market for protection. It's very slim, it doesn't feel as bulky as defender cases in the past. Wireless charging will work with it on but isn't very fast. Great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with a Otterbox! Left my phone on the back of my car and it got ran iver and only damage i had was a broken screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Protection

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that protects my Samsung Galaxy S23 cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Definitely protects the phone from all kinds of hazards.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use great protection for your phone. Already saved my phone from damage. I would recommend it for anyones use

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is perfect, takes fall and drops perfectly jsut wish they came with screen protectors still but still a great case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid design. Texture adds a non slip grip to phone. Belt clip surpisingly useful for work in cleanroom.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saves a constantly dropped phone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has protected the wife's phone for over a year. Constantly drops her phone so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an otter box on every cell phone I owned. I've never broken a phone, no matter how many times I dropped and otherwise abused them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great S24 holder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and functional....warranty cant be beat...great value

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone even better camera. Easy set up and of transfer apps

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this phone case on previous phones and never had any damage to phones from dropping. Tried a cheaper brand and did not have the same success when phone was dropped. Lesson learned. Old saying about tools applys to this case: "buy the best tools you can afford, that way you only cry once". Did have a tab break off once and it was promptly replaced no questions asked for free.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased an otterbox every time I have ordered a new phone. It has protected every phone as a matter. Of fact, the phones have sometimes outlasted the cover. The last phone I had for almost 6 years and never once. Did I have a problem? When I dropped it, it would not break even when I dropped it from higher levels. This item is great. I would recommend it to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has stood up wonderfully. Light weight and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice otter box case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case! Its very protective and not bulky..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender case with belt clip

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased OtterBox Defender cases for the last three phones I owned. I confidence that the case provides excellent shock protection for my phone. I also like having the belt clip to hold my phone. Otherwise, I the phone seems too clumsy to carry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting design. I was expecting it to be something I just slipped over the phone, however it has to come apart, and be put back together on the phone, which is sort of neat. I think it's done a decent job so far, and I'll likely pick up another one for our next phone purchase.

    I would recommend this to a friend
Sponsored