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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra, highlighting its excellent protection, quality, perfect fit and ease of use. The grip is also praised by users. Some customers mention the bulkiness and price as potential drawbacks, while others have concerns about the screen protector and wireless charging compatibility. A few customers also noted the absence of a belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 570 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My favorite store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ,very protective and resistant,whit protective accessories for the entire phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Showing Yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender series has been the GOAT and the only cases I have purchased since my nughtmare i had with a lifeproof case on a galaxy s4 Otterbox Dominates the competition buy this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outerbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has protected my phone on many drops I watched friends without it crack

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit Perfect protection never fails always does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case ever I'm a construction worker and I dropped my phone a lot so far no damage to the phone or case would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    About what you'd expect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who uses their phone often for gaming, videos, or general use, it feels super comfortable in my hands. the design isnt bad in the slightest, and you better believe it'll protect your phone. I dont find myself using the case stand at all, but other than that i dont regret buying.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! It fits perfectly and keeps my phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. I buy one for every phone i purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Q

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to install, good price, good protection

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always only one i use,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this case to a friend or a family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and products. Otterbox is the only case I use on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fits perfect. Easy to put on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    best protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection like no other . Easy tp hold on too phone /

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness, Screen protector

    Rated 1 out of 5 stars

    Not worth the price or the bulk it adds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a thing of the past. It's not waterproof and it is so bulky that you just don't want to use it. And the fact that it doesn't really protect the screen that much compared to other cases that are waterproof that do, it's just not worth the money to me to buy a case that's going to add. So much bolt and not have the features that some other cases provide.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Cost was about the same as i paid at T mobile when I got the phone but is a better product.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Otterbox s24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Otterbox makes some of the best cases.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Best case to date!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone cases I've ever had is the Otter Box Defender. Have always gotten it for every phone I have ever bought. I can drop this thing a million times and nothing. So even tho its not cute and all and a little bulky its strong and sturdy. And will last no matter how many times you drop the thing. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case when i purchased my new phone from best buy. Its very comfortable and nice. It has definitely saved my new phone already from a few drops. My favorite feature has to be the flap at the bottom where the charge port is, because i work with flower and dough it keep that out if my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Mid-tier

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely thought I received the wrong size case. The rubbery outer part was very loose over my phone. I ended up ordering a new case. Which is disappointing for the price. Overall, it keeps your phone safe though.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox