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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 542 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra due to its protective qualities, comfortable fit, and overall case quality. However, some customers feel the case is expensive and somewhat bulky, and some have expressed disappointment over the absence of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 542 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox For the Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Series has come a long way since the last time I purchased and used one on my phone. Case doesnt have the bulk that I remember it having and the case appears to seal the phone up a lot better so dust and lint can't get trapped inside. I've already dropped my phone a few times and not a scrqych on the phone or case. I also like that I can use my own screen protector with it too. I only wish Otterbox offered this in more colors.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    The best cellphone case on the planet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe how darn hatd it was to handle my new Samsung S24 Ultra. No matter how I grabbed it I never felt I had a good purchase on it! In comes Otterbox and saves the day! The shape of it is a perfect fit to the phone, finish is amazing and the new texturing on the sides make sure you always have a good grip on your $2k cellphone! Thank you Best Buy for recomme di g this product, I hope thos review helps someone out there!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fits exactly and protects it well. Protect your device

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Safe protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protector is well designed. Good grip. Don't buy cheap protector for your expensive S24 Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my phone. I've always gone with Otterbox. Great fit, great protection!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its early still, but the case is the usual Otterbox defense for your phone. I do think other cases with flush style camera protection look nicer, but this case and prior cases have always done a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is build well and has protected my phone. Would be nice if theu added a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Cost was about the same as i paid at T mobile when I got the phone but is a better product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by Otterbox. Protection all around and fits comfortably in the hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thick case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy brand, trusted for many years now. Smooth and thick, can easily protect phone from drops onto hard floors, no need for screen protector when falling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone cases in the world, although over time the plastic frame scratches your phone sezides a bit over time, it's the price to pay for a case that ni matter how many times you drop it it will keep your phone in one piece

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone very well and fits perfectly great if you work in construction

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great phonecase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly, protects my phone from drops and scratches, love the holster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the phone. Durable and protects the phone from cracks

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product have had it before and really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Drop Protection and Prevention

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers a typical "rugged" design for solid protection from drops, but it also has a great textured surface design making it rather unlikely you would lose grip on the phone in the first place. It is great for people who struggle with keeping a hold of their phone, or those who want to be sure if their phone ever does meet the ground it is not a catastrophic outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has proven to produce the best-made items in this category. 'Excellent" is the word!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is all i ever use. Havent had any issues with the products from them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best case for construction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use otterbox cases especially when new phones cost as much as they do now. Im really happy with otterbox cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    About what you'd expect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who uses their phone often for gaming, videos, or general use, it feels super comfortable in my hands. the design isnt bad in the slightest, and you better believe it'll protect your phone. I dont find myself using the case stand at all, but other than that i dont regret buying.

    I would recommend this to a friend
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