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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra, highlighting its excellent protection, quality, perfect fit and ease of use. The grip is also praised by users. Some customers mention the bulkiness and price as potential drawbacks, while others have concerns about the screen protector and wireless charging compatibility. A few customers also noted the absence of a belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 568 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox Drop Protection but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a case to protect your phone from drops and don't mind the case to be little bulky, go with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful, excellent product and excellent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent product, my husband loved it. If you work in construction, it's perfect because it cushions any fall and keeps your phone safe. I'll buy it again when I need a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It's an Otterbox Defender, should defend right!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, seems to protect well as all the other Otterbox Defender Cases I have used on my Samsungs... I feel that the only problematic are may be the charge port area. There is a hinge in that area that with frequent use, which you can't avoid, may wear that rubber enough to break the door off. The rubber surround seems to bubble up when charging, I massage it down when done. We'll see.. I hope that Otterbox still covers issues like they have in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Phone case review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case a lot it protects the phone. It also allows my hands to hold the phone to keep it from falling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects very well...I've dropped my phone several times without any marks on my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    S24 protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has already saved my new phone from damage. I been trusting otter box products for many years now

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    S24 otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great protects my s24 ultra fits snug protectsbfrom drops while im working around the house or on my car

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my S24 like a glove and is doing its job just fine. I have dropped it and it is keeping my phone protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a perfect fit I love it. This actually does everything it says it does, very durable and easy to Install.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip, Bulkiness

    Rated 5 out of 5 stars

    Great case 0

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works well. The belt clip is better as a stand than a clip as it's bulky and gets in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A little disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i get a new phone i buy an OtterBox to protect it. The one i bought for my phone broke. So, when i saw this one on sale, i replaced the one tjat was broken.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox For the Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Series has come a long way since the last time I purchased and used one on my phone. Case doesnt have the bulk that I remember it having and the case appears to seal the phone up a lot better so dust and lint can't get trapped inside. I've already dropped my phone a few times and not a scrqych on the phone or case. I also like that I can use my own screen protector with it too. I only wish Otterbox offered this in more colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is well build and has protected my phone from many slips.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Very protective case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protected me phone when I dropped it a few times. It is a little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    A must to get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fits perfect!!hopefully it will protect

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Okay.. saved the phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months and its cracked. I guess better the case cracked than the phone so i will give it thaf

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its early still, but the case is the usual Otterbox defense for your phone. I do think other cases with flush style camera protection look nicer, but this case and prior cases have always done a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    The best cellphone case on the planet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe how darn hatd it was to handle my new Samsung S24 Ultra. No matter how I grabbed it I never felt I had a good purchase on it! In comes Otterbox and saves the day! The shape of it is a perfect fit to the phone, finish is amazing and the new texturing on the sides make sure you always have a good grip on your $2k cellphone! Thank you Best Buy for recomme di g this product, I hope thos review helps someone out there!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is the best phone case I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Safe protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protector is well designed. Good grip. Don't buy cheap protector for your expensive S24 Ultra.

    I would recommend this to a friend
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