Customers enjoy the great protection and fit this Defender Series Pro Tablet Case offers for their Apple iPads. Many appreciate the case's design, but some find the stand difficult to use and are disappointed by the lack of a screen protector. Concerns have also been raised regarding the case's durability and price point. While some find it bulky and heavy, others believe the protection justifies the cost.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Sturdy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sturdy cover, seems to do the job protecting the iPad. Really like that the cover can be used as a stand. Also loved the color. It can be challenging installing but is doable.
I would recommend this to a friend
Rated 5 out of 5 stars
Defender Ipad Cover
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox Defender Series Pro Case for the Apple iPad (A16) offers robust protection tailored for users seeking durability and functionality. With a 4.3 out of 5-star rating from over 200 Best Buy reviewers, it stands out as a reliable choice for safeguarding your device.
Protection & Durability
Designed to withstand drops and impacts, the Defender Series Pro features a multi-layer construction that includes a soft inner slipcover, a hard outer shell, and a built-in stand. Users frequently commend its protective capabilities, noting that it offers peace of mind, especially for families with children or those who use their iPads in active environments. One reviewer mentioned, "This is a very sturdy case… the protection this case gives is top notch."
Best Buy
Design & Build
The case's design is both rugged and functional. It includes a built-in stand that allows for hands-free viewing, which many users find convenient. However, some reviewers have pointed out that the stand can be stiff and challenging to adjust. Additionally, while the case is bulkier than slimmer alternatives, it is praised for its solid build quality.
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Considerations
Weight & Bulk: The Defender Series Pro is heavier and bulkier than many other cases, which might be a drawback for users seeking a lightweight option.
Screen Protection: Unlike its predecessor, the Defender Series Pro does not include a built-in screen protector. OtterBox has redesigned this series to provide the same level of drop protection without the integrated screen cover. Users are encouraged to use separate screen protectors like Alpha Glass or Amplify for enhanced protection.
Stand Durability: Some users have reported issues with the stand mechanism, including difficulty in adjusting and occasional breakage. While OtterBox offers a 7-year warranty, some customers have expressed concerns about the stand's longevity.
Best Buy
Value
Priced at $89.95, the Defender Series Pro is on the higher end of the market. While many users find the investment worthwhile for the protection it offers, others feel the cost is steep, especially considering the absence of a built-in screen protector.
Best Buy
The OtterBox Defender Series Pro Case for the iPad (A16) is ideal for users prioritizing rugged protection and durability. Its sturdy construction and functional design make it a reliable choice for those who need a case that can withstand daily wear and tear. However, potential buyers should consider the additional cost of a separate screen protector and be aware of the case's bulkier profile.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cover but a bit bulky and heavy. It offers excellent protection but at a steep price! Also includes a cover with a built in stand. Cover is pretty useless and hard to adjust when open.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only reason I gave it a 2 out of 5 stars is because it fits the iPad. Otherwise, it’s bulky, heavy, the flip out stand gets stuck and with in a month broke. The stylus holder is great but what’s the point when it doesn’t charge. I would not recommend it.
That's quite a list of things you're not super fond of with the Defender Series Pro tablet case, and we're sorry that you've had a lackluster experience thus far. We'll certainly pass this feedback along to our quality and design teams for them to noodle on, but in the meantime, we'd be more than happy to help get you set up with a brand-new warranty replacement to address the damaged stand.
Just give our friendly Otters a call at 1-855-688-7269, and we'll get right on the case!
Best, OtterBox Customer Support
Pros mentioned:
Design, Protection
Cons mentioned:
Weight
Rated 5 out of 5 stars
Life saver
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how well it protects your device but it also looks sleek, not cheap & bulky looking.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love how this outter box has the clip on the back for watching tv. Nice and firm. Kinda pricey to be honest but it’s worth it to me. I won’t have to buy another case unless I want one that covers the face specifically. Other than that I love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really? Bought on 10/4 and broke by 2/1/25. Indestructible, I think not. Expensive, yes. This Otterbox Pro Defender cover broke as it plummeted nearly 2 feet from my chair to our carpeted floor. The plastic stand broke and now flaps open and close like the mouth of a product pitchman.
Hello Robert! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
Sturdy and so far so good vs the 2 year old
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Will see how it fares versus the little one over time. I do like the included stand on the hard plastic “cover”. Which I might add was a bit misleading when purchased, as it was described as a screen protector, just not one you can have in place while using the tablet. Which led to my last minute purchase of a subpar product that broke during installation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very sturdy case… the protection this case give is top notch.. i let my kids play with it with no worries… very good product for a great price
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is super sturdy. I wish it showed the apple on the back and wasn’t so heavy but it definitely feels protected. The piece that snaps on the back to turn it into a stand is a little confusing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otterbox brand in general just doesn’t seem to be as heavy duty as they once were. The case is good but not as sturdy as I would have liked. The edges around the screen are very thin and flex easily. If the clam shell cover wrapped around the edge of the device (instead of just the corners) it would offer much better protection. The kickstand is also rather clunky and requires a bit of finesse to get it closed without breaking it. It’s still a good case but when a product is priced at the upper end of the market I expect a little better. This is used on a 10th gen iPad.
Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Cons mentioned:
Stand
Rated 4 out of 5 stars
Good for daily use.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The stand is difficult to use. It is effective once you get it open, but it is hard to open and close. The entire case is very bulky and I am not sure how much protection it would provide on a hard surface. I have had thinner cases, but I wanted to try this for my new ipad. Probably more than needed, although the case feels like it is mainly plastic.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case fell apart within 3 months, which is very quick for a "rugged" case and super short for Otterbox's 7 year warranty. However, it took too long to fall apart within Best Buy's return policy, so they wouldn't back it. Otterbox will replace it, but you have to pay for shipping. Why I would want another $$ case where the stand and internal frame break in 3 months is beyond me. Those particular components are cheap feeling and, apparently, crack easily.
Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with the warranty replacement that you mentioned, if you would like to proceed in this manner.
Pros mentioned:
Protection
Cons mentioned:
Price, Stand
Rated 4 out of 5 stars
OtterBox Defender Series Pro Tablet Case for Apple
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sturdy protection appears good. Stand could be easier to use. Using camera is challenging with configuration. Too expensive,
This reviewer received promo considerations or sweepstakes entry for writing a review.
They completely redesigned this case. It’s much better than the old design. I’m glad it doesn’t have that flimsy side panel that would always come off on the cases for the Air, Pro, mini 6, etc. it’s simple and it works. Love the new stand design…also love the built in slot for the pencil.