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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 354 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Pro Tablet Case offers excellent protection and a good fit for the Apple iPad. Many find it easy to use and appreciate the updated design and quality of the case. However, some customers have expressed concerns about the stand's durability, the absence of a screen protector, the weight of the case, and the price. Some customers also reported issues with the kickstand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 354 reviews
  • Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just perfect to store my photos. Great amount of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely get great quality for what you pay!! Definitely is a must have with small kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Built with the Best Warranty in the Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Series (for iPad A16) is well-designed and built to be rugged. Past experience has shown that OtterBox has the best warranty in the business. I am a lifetime customer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever it protects the iPad from shattering and breaking and it’s a great case for kids under five or even over five. Any age is fine. It protects it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hard Shell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection, but difficult to operate, very hard to take on & off!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox Defender Series Pro case is awesome. It feels super tough and gives my iPad real peace of mind — great for drops, bumps, and everyday use.

    I would recommend this to a friend
  • Cons mentioned:
    Kickstand

    Rated 4 out of 5 stars

    Pretty good overall!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid product overall! The color matched the online picture pretty well (maybe a little lighter in person). The case is easy to install, fits well, and seems like it will protect the iPad well. It has a kickstand feature that is pretty helpful, but feels very flimsy and is often stuck or difficult to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Ervin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case in this lifetime. Wish it still had protection for the front screen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Slim design and fits in my work bag. Would definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 20 case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is like fort Knox for your iPad. couldn't ask for a better case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Alfaro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, my daughter is really enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cases, they are hard and durable. They also have life time warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Wasn't worth it and no support for all the hype.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fell apart within 3 months, which is very quick for a "rugged" case and super short for Otterbox's 7 year warranty. However, it took too long to fall apart within Best Buy's return policy, so they wouldn't back it. Otterbox will replace it, but you have to pay for shipping. Why I would want another $$ case where the stand and internal frame break in 3 months is beyond me. Those particular components are cheap feeling and, apparently, crack easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with the warranty replacement that you mentioned, if you would like to proceed in this manner. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Do Not Sleep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product!!! Definately do not sleep on this case. This case has you covered in all areas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that I purchased this for says she likes it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for I-Pad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover. Plus...it's a lot easier to hold on to the I-pad with this cover on it. No slipping out of one's hands.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the iPad my granddaughter received for Christmas. It provides good protection. My only complaint is that it wasn't easy to put on. We had to scan the QR code in the box to find the directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! It was out of stock and they send it directly to the house. It can be hard to open if you are an older person.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection of devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for protection of purchased devices. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Ipad Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and protects my sons new iPad. It is pricy but worth it to protect our investment. I would recommend.

    I would recommend this to a friend
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