Customers are pleased with the protection, grip, and fit offered by the Defender Series Pro XT for Samsung Galaxy Z Fold6. However, some customers have expressed concerns about the case interfering with screen protectors, the hinge's durability and smoothness, the small fingerprint sensor opening, and the price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-106 of 106 reviews
Rated 1 out of 5 stars
It broke after 1 drop
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The spine of it broke after i dropped it once. I paid over 100 dollars for nothing
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Rated 2 out of 5 stars
Needed an Emergency Case
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
$100 for this case is not worth it unless you really needed one like I did. No other stores nearby carried a case in store for the Z Fold 6. I had to default to this after my toddler broke both of my cases and couldn't wait for one to be shipped in because we were going on vacation. No pen storage, the power button/fingerprint sensor is obscured, and it feels cheaper than other Otter cases like for the iPhones. When I put my phone in, it creates a bubble on my screen protector because the fitment of the case causes the protector to rise up just a bit in the top right corner. I've tried to remedy it many different ways but realized that it was just the structure of the case.It makes me feel like they're not even trying. Do not buy unless you really need one.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otterbox
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It seen like very good consturtion and will protect my phone from any fall.
I would recommend this to a friend
Cons mentioned:
Hinge
Rated 1 out of 5 stars
Poor hinge design. Broke 2 times. Youve been warne
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Spine protection hinges at both ends crack off if barely dropped. Otterbox replaced and this new one lasted about a weak. Suprising, but poor hinge design. Too expensive to break on one or 2 falls.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Do NOT BUY
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I dont recommend anybody to but this product i this dame case on my galaxy z fold 6 and it didnt protect my phone from drops.like it claims my phone fell in my bathroom and it instantly broke it but two lines through my phone screen as well as cracked the "hing protector" i use to be a big fan of otter box cases but now you wont ever see one on none of my phones again for 95 dollars plue tax i would have expected a better grade case but this case is absolutely terrible
This case is not drop proof and will mess your phone up BUYER BE AWARE WORST CASE OTTERBOX HAS MADE
FOR A 2000 PHONE VERY DISAPPOINTED IN THIS COMPANY AND THE LAZYNESS OVER THE YEARS
If i could i would give a negative 10 across the board
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 1 out of 5 stars
price should be $30
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
not worth the price. one of the worst case mmade by otterbox. not that protective.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We are so sorry to hear you are experiencing an issue with your Defender Pro XT Series case for the ZFold 6 device. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!